About the Company
The Wheatbaker Hotel is a premier luxury boutique hotel located in Ikoyi, Lagos, renowned for its exquisite design, impeccable service, and state-of-the-art facilities. We host a wide array of high-profile corporate, social, and cultural events, providing guests with unparalleled experiences. Our commitment to excellence extends to every aspect of our operations, ensuring every event is flawlessly executed.
Job Description
We are urgently seeking enthusiastic and reliable Event Ushers to join our dynamic team for various upcoming events. This is an excellent opportunity for individuals who are passionate about customer service, possess a friendly demeanor, and are eager to contribute to memorable event experiences. No prior ushering experience is required, as comprehensive training will be provided. You will play a crucial role in ensuring the smooth flow of events, assisting guests, and maintaining a welcoming atmosphere.
Key Responsibilities
- Warmly greet and welcome guests upon arrival.
- Provide clear directions to event areas, seating, restrooms, and other facilities.
- Assist guests with seating arrangements and manage crowd flow efficiently.
- Scan tickets or check guest lists for event entry.
- Address guest inquiries and provide accurate information about the event.
- Maintain order and ensure a safe and pleasant environment for all attendees.
- Collaborate with event management staff to resolve any issues or challenges promptly.
- Distribute programs, promotional materials, or other event-related items.
- Ensure compliance with venue policies and safety regulations.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A friendly, approachable, and professional demeanor.
- Strong customer service orientation.
- Ability to remain calm and helpful in fast-paced environments.
- Reliability and punctuality.
- Ability to stand and walk for extended periods.
- Eagerness to learn and a positive attitude.
Preferred Qualifications
- Previous experience in a customer-facing role (e.g., retail, hospitality, volunteer work) is a plus but not required.
- Ability to speak multiple languages is an asset.
- Familiarity with event technology or ticketing systems.
Perks & Benefits
- Competitive hourly pay.
- Flexible scheduling options to fit your availability.
- Opportunity to work at high-profile events within a luxury setting.
- Professional development and training in event management and customer service.
- Networking opportunities with industry professionals.
- A supportive and dynamic team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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