Lead Event Hostess – VIP Table Coordination

🏢 The Civic Centre, Lagos📍 Ikeja, Lagos State, Nigeria💼 Full-Time💻 On-site🏭 Hospitality💰 150000-250000 per month

About the Company

The Civic Centre, Lagos is a premier waterfront conference and banquet facility renowned for hosting high-profile events, corporate gatherings, and exquisite social celebrations. Located in the heart of Lagos, we are dedicated to providing unparalleled service and a luxurious experience for all our guests. Join our dynamic team and be part of an organization that sets the standard for event excellence.

Job Description

We are seeking a highly organized and charismatic Lead Event Hostess to manage VIP table coordination for our diverse range of events. In this pivotal role, you will be the primary point of contact for our VIP guests, ensuring their experience is seamless, exclusive, and exceeds expectations. You will oversee a team of event hostesses, meticulously plan VIP guest arrivals, seating, and service, and resolve any immediate concerns with grace and efficiency. This position requires exceptional interpersonal skills, a proactive attitude, and a keen eye for detail.

Key Responsibilities

  • Lead and supervise a team of event hostesses, providing guidance and support.
  • Manage all aspects of VIP table assignments, reservations, and guest check-in.
  • Greet and escort VIP guests to their designated tables, ensuring a warm and personalized welcome.
  • Anticipate and fulfill VIP guest needs and requests throughout the event.
  • Coordinate with catering, security, and event management teams to ensure smooth VIP service delivery.
  • Maintain a pristine and welcoming environment within VIP areas.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Prepare pre-event briefings for hostesses regarding VIP guest lists and special requirements.
  • Conduct post-event debriefings to identify areas for improvement.

Required Skills

  • Proven experience in a hospitality or event coordination role, preferably with VIP client interaction.
  • Exceptional communication and interpersonal skills.
  • Strong leadership abilities and experience in team supervision.
  • Impeccable personal presentation and professional demeanor.
  • Ability to work effectively under pressure in a fast-paced environment.
  • Excellent problem-solving skills and a proactive approach.
  • Fluency in English (additional languages a plus).

Preferred Qualifications

  • Bachelor's degree in Hospitality Management, Event Planning, or a related field.
  • Experience with event management software or reservation systems.
  • Knowledge of local customs and etiquette for diverse clientele.

Perks & Benefits

  • Competitive salary and performance bonuses.
  • Opportunities for professional development and career advancement.
  • Complimentary meals during shifts.
  • Dynamic and supportive work environment.
  • Health and wellness programs.
  • Employee discounts on venue services.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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