Dessert & Ice Cream Counter Server – Retail Food

🏢 Shoprite Nigeria📍 Ikorodu, Lagos State, Nigeria💼 Full-Time💻 On-site🏭 Retail Food💰 50000-75000 per month

About the Company

Shoprite is a leading retail supermarket chain in Africa, known for its wide range of products and commitment to quality customer service. With numerous outlets across Nigeria, we strive to offer an exceptional shopping experience and provide fresh, high-quality food items to our communities.

Job Description

Join the vibrant team at Shoprite Ikorodu as a Dessert & Ice Cream Counter Server! We are seeking an enthusiastic and customer-focused individual to provide delightful service at our dessert and ice cream counter. This entry-level position is perfect for someone looking to start their career in retail food service, offering full training and a supportive work environment. You will be responsible for preparing and serving a variety of delicious desserts and ice cream treats, ensuring customer satisfaction with every interaction.

Key Responsibilities

  • Greet customers warmly and take their orders for desserts and ice cream.
  • Prepare and serve ice cream, sundaes, milkshakes, and other dessert items according to standard recipes and procedures.
  • Maintain a clean and organized work area, including all serving equipment and display cases.
  • Handle cash and card transactions accurately using a POS system.
  • Monitor and replenish stock of ingredients and supplies, informing supervisors of low stock levels.
  • Adhere to all food safety and hygiene regulations.
  • Resolve customer complaints or concerns in a polite and efficient manner.
  • Assist with other counter duties as required.

Required Skills

  • Excellent customer service and communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Strong attention to detail and cleanliness.
  • Basic math skills for handling transactions.
  • Positive attitude and willingness to learn.
  • Ability to stand for extended periods and lift up to 20 lbs.

Preferred Qualifications

  • Previous experience in a customer service or food service role is a plus, but not required.
  • High School Diploma or equivalent.
  • Knowledge of food safety practices.

Perks & Benefits

  • Comprehensive training provided.
  • Employee discounts on in-store purchases.
  • Opportunities for career growth within a large retail organization.
  • Access to health and wellness programs.
  • Uniform provided.
  • Friendly and supportive work environment.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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