About the Company
The Opulence Lounge is a premier destination in Festac Town, Lagos, known for its sophisticated ambiance, exceptional service, and exquisite menu of cocktails and light bites. We pride ourselves on creating a luxurious and welcoming environment for our discerning guests. Our team is dedicated to hospitality excellence, ensuring every visit is memorable. We believe in empowering our staff and fostering a supportive work culture.
Job Description
We are seeking a vibrant and customer-focused Lounge Hostess to join our prestigious team at The Opulence Lounge. This unique opportunity allows you to work just three days a week while earning excellent income by keeping all your tips. As the first point of contact for our guests, you will play a crucial role in shaping their experience, ensuring a warm welcome and efficient seating. If you possess a charismatic personality, excellent communication skills, and a passion for hospitality, we invite you to apply. This role is perfect for individuals seeking flexibility without compromising on earning potential.
Key Responsibilities
- Warmly greet and welcome guests upon arrival at the lounge.
- Manage reservations and seating arrangements efficiently.
- Escort guests to their tables, presenting menus and introducing them to their server.
- Maintain an organized and tidy reception area.
- Handle guest inquiries and provide accurate information about the lounge's services and offerings.
- Assist with coat check and other guest services as needed.
- Monitor lounge capacity and guest flow to ensure a smooth operation.
- Collaborate with the service team to ensure prompt and seamless guest experiences.
- Address minor guest concerns or direct them to the appropriate manager.
- Maintain a professional appearance and demeanor at all times.
Required Skills
- Excellent verbal communication skills.
- Strong interpersonal and customer service abilities.
- Ability to multitask and work effectively in a fast-paced environment.
- Polite, friendly, and outgoing personality.
- Attention to detail and organizational skills.
- Professional presentation and grooming.
Preferred Qualifications
- Previous experience in a hostess or customer service role, preferably in hospitality.
- Familiarity with reservation software.
- Ability to speak multiple local languages.
Perks & Benefits
- Highly competitive earning potential – retain 100% of your tips!
- Flexible part-time schedule (3 days a week).
- Opportunity to work in a luxurious and upscale environment.
- Supportive team and management.
- Opportunity for professional growth within the hospitality sector.
- Employee discounts on food and beverages.
- Prime location in Festac Town with easy accessibility.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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