About the Company
Presken Hotel @ Yaba is a premier destination offering exceptional hospitality in the vibrant heart of Lagos. Known for its elegant accommodations, exquisite dining, and impeccable service, we are dedicated to creating memorable experiences for our guests. We foster a supportive and dynamic work environment where every team member is valued and has the opportunity to grow.
Job Description
Join the dynamic food and beverage team at Presken Hotel @ Yaba as a Waiter/Waitress. This entry-level position is perfect for enthusiastic individuals who are passionate about delivering outstanding guest service. You will be responsible for taking orders, serving food and beverages, and ensuring a pleasant dining experience for our esteemed guests. Full training will be provided to help you excel in this role, making it an ideal opportunity for those looking to start a career in hospitality. This role involves working various shifts, including evenings, weekends, and holidays, as part of our commitment to round-the-clock service excellence.
Key Responsibilities
- Warmly greet guests and assist them with seating.
- Present menus and provide detailed information when asked (e.g., about portion sizes, ingredients, potential allergens).
- Take food and beverage orders accurately, using our point-of-sale system.
- Serve food and drink orders promptly and efficiently.
- Check dishes and glassware for cleanliness and presentation.
- Clear tables and reset them for the next guests.
- Handle guest queries or complaints in a polite and professional manner, escalating to management when necessary.
- Ensure compliance with all health and safety regulations, including food hygiene standards.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Process payments and issue receipts.
- Maintain a clean and organized dining area.
Required Skills
- Excellent verbal communication skills
- Strong interpersonal skills and a friendly demeanor
- Ability to work efficiently in a fast-paced environment
- A positive attitude and a strong work ethic
- Ability to stand and walk for extended periods
- Basic numeracy for handling payments
- Willingness to learn and adapt
- Team-oriented mindset
Preferred Qualifications
- Prior experience in customer service or hospitality (even informal settings) is a plus
- Familiarity with various types of cuisine or beverages
- Ability to speak multiple languages (e.g., local Nigerian languages) is a strong advantage
- Basic understanding of food safety and hygiene practices
Perks & Benefits
- Competitive monthly salary
- Comprehensive on-the-job training and development opportunities
- Complimentary staff meals during shifts
- Provided uniform
- Opportunity for career progression within a reputable hotel
- A supportive and friendly on-site work environment
- Access to employee wellness programs
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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