About the Company
Canadian Tire Corporation, Limited, is a family of businesses that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and continues to offer Canadians a unique mix of products and services through our network of over 1,700 retail and gas locations. We are a company of owners, operating with a vision to be the #1 retail brand in Canada, delivering exceptional products and services to customers coast-to-coast. We foster innovation, reward performance, and believe in making a positive impact in the communities where we live and work. Join a team where you can make a real difference and grow your career.
Job Description
We are seeking a visionary and results-driven E-commerce Director to lead our digital retail strategy and operations. This is a pivotal leadership role responsible for driving online sales growth, enhancing customer experience across all digital touchpoints, and expanding our e-commerce market share. The successful candidate will be instrumental in developing and executing our long-term e-commerce roadmap, managing cross-functional teams, and leveraging data-driven insights to optimize performance. This opportunity includes a comprehensive relocation and sponsorship package for eligible candidates ready to make an impact in the Canadian market.
Key Responsibilities
- Develop and execute the overall e-commerce strategy aligned with company objectives and market trends.
- Oversee all aspects of the e-commerce business, including website design, user experience, product merchandising, digital marketing, and order fulfillment.
- Lead, mentor, and grow a high-performing e-commerce team, fostering a culture of innovation and accountability.
- Drive online sales growth and profitability through effective sales strategies, promotional activities, and conversion rate optimization.
- Manage the e-commerce budget, forecasting, and reporting on key performance indicators (KPIs) to senior leadership.
- Collaborate closely with marketing, IT, supply chain, and product teams to ensure seamless execution of e-commerce initiatives.
- Stay abreast of emerging e-commerce technologies, trends, and best practices to maintain a competitive edge.
- Ensure a superior customer experience, from initial site visit through to post-purchase support.
- Identify and evaluate new business opportunities, partnerships, and market expansion strategies for the digital channel.
Required Skills
- 10+ years of progressive experience in e-commerce, with at least 5 years in a leadership/director role.
- Proven track record of significantly growing online sales and market share for a large-scale retail business.
- Deep understanding of e-commerce platforms, technologies, and digital marketing channels (SEO, SEM, social media, email marketing).
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Exceptional leadership and team management abilities, with experience building and motivating diverse teams.
- Excellent communication, negotiation, and stakeholder management skills.
- Bachelor's degree in Business, Marketing, Computer Science, or a related field.
Preferred Qualifications
- Master's degree (MBA) or equivalent advanced degree.
- Experience with international e-commerce operations and market entry strategies.
- Familiarity with the Canadian retail landscape and consumer behavior.
- PMP or other relevant project management certifications.
- Experience with SAP Commerce Cloud (Hybris) or similar enterprise-level e-commerce platforms.
Perks & Benefits
- Competitive salary and performance-based bonus structure.
- Comprehensive health, dental, and vision benefits package.
- Generous vacation and paid time off.
- Company-matched retirement savings plan.
- Employee discount program.
- Professional development and growth opportunities.
- Relocation assistance and sponsorship package available for eligible candidates.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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