About the Company
The George Lagos is an exquisite luxury boutique hotel located in the heart of Ikoyi. We are renowned for our impeccable service, sophisticated ambiance, and culinary excellence. Our commitment is to provide an unforgettable experience for every guest, blending Nigerian hospitality with international standards. We foster a supportive and professional environment where our team members can thrive.
Job Description
We are seeking a dedicated and enthusiastic Floor Waitress to join our dynamic team at The George Lagos. As a Floor Waitress, you will be the face of our restaurant, ensuring guests receive exceptional service from the moment they arrive until they depart. Your primary goal will be to enhance the dining experience through attentive service, accurate order taking, and a friendly demeanor. This role is perfect for individuals who are passionate about hospitality and eager to contribute to a high-end dining establishment. We offer full training, free staff meals, and a share of the service charge.
Key Responsibilities
- Greet guests warmly upon their arrival and seat them appropriately.
- Present menus, answer questions about menu items, and make recommendations.
- Take food and beverage orders accurately and relay them to the kitchen/bar staff.
- Serve food and beverages promptly and efficiently.
- Check on guests throughout their meal to ensure satisfaction and address any needs.
- Clear tables, reset them for the next guests, and assist with general restaurant cleanliness.
- Handle guest inquiries and resolve minor complaints professionally.
- Process payments and operate the POS system accurately.
- Collaborate with kitchen and bar staff to ensure smooth service flow.
- Adhere to all health, safety, and hygiene standards.
Required Skills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work effectively in a fast-paced environment
- Positive attitude and professional appearance
- Ability to stand for extended periods and lift moderate weight
- Basic numeracy for handling payments
Preferred Qualifications
- Previous experience in a restaurant or hospitality setting (6+ months)
- Familiarity with POS (Point of Sale) systems
- Knowledge of food and beverage service standards
- Ability to speak multiple local languages
Perks & Benefits
- Competitive monthly salary with service charge inclusion
- Complimentary daily staff meals
- Comprehensive health insurance package
- Opportunities for career growth and professional development
- Ongoing training programs
- A supportive and vibrant work environment
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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