About the Company
Eko Hotels & Suites is West Africa’s most prestigious hotel and conference centre, renowned for its luxurious accommodation, world-class event facilities, and unparalleled service. Located in the vibrant city of Lagos, we are dedicated to creating memorable experiences for our guests, from international dignitaries to local celebrations. Join our dynamic team and be part of a legacy of hospitality excellence.
Job Description
Are you enthusiastic, customer-focused, and looking to start a rewarding career in the hospitality industry? Eko Hotels & Suites is seeking vibrant individuals to join our team as an Event Hostess. No prior experience is necessary – we believe in talent and potential! We offer comprehensive paid training to equip you with all the skills needed to excel in this exciting role. As an Event Hostess, you will be the welcoming face of our events, ensuring every guest feels valued and receives exceptional service. This is a fantastic opportunity to kickstart your career with a leading hospitality brand in Lagos, learning invaluable customer service and event management skills.
Key Responsibilities
- Warmly welcome guests as they arrive at events, providing a positive first impression.
- Guide guests to their designated areas, ensuring smooth flow and comfortable seating arrangements.
- Assist with registration and check-in processes for various events.
- Provide information about event schedules, facilities, and general inquiries.
- Anticipate and respond to guest needs and requests promptly and courteously.
- Maintain a professional and friendly demeanor at all times, upholding the company's service standards.
- Collaborate with event staff, catering teams, and security to ensure seamless event execution.
- Handle minor guest concerns or direct them to appropriate personnel for resolution.
- Ensure event areas are tidy and presentable before, during, and after events.
Required Skills
- Excellent verbal communication skills
- A friendly, approachable, and outgoing personality
- Strong interpersonal skills and a natural ability to connect with people
- Professional appearance and demeanor
- Ability to remain calm and composed in a fast-paced environment
- Eagerness to learn and adapt
- Reliability and punctuality
- Customer service-oriented mindset
Preferred Qualifications
- High School Diploma or equivalent
- Previous experience in a customer-facing role (even volunteer work) is a plus, but not required
- Basic understanding of event etiquette
- Ability to speak multiple local languages (e.g., Yoruba, Igbo, Hausa) is an advantage
Perks & Benefits
- Comprehensive paid training program
- Competitive monthly salary
- Opportunities for career growth and advancement within a leading hospitality group
- Staff meals during shifts
- Professional development workshops
- A dynamic and supportive work environment
- Access to staff discounts on hotel services
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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