About the Company
Bute Island Therapies is a well-established and respected acupuncture and holistic health clinic located in the serene town of Rothesay. We are dedicated to providing compassionate, high-quality care to our community, fostering an environment of healing and tranquility for both our patients and our team. Our clinic prides itself on a calm, professional atmosphere, making it a peaceful place to work.
Job Description
We are seeking a dedicated and detail-oriented Administrative Assistant to join our team in a quiet office setting. This role is perfect for an individual who thrives in a peaceful environment, enjoys supporting healthcare professionals, and possesses excellent organizational and interpersonal skills. As the first point of contact for many of our patients, you will play a crucial role in ensuring the smooth daily operation of our clinic, contributing to a positive and healing experience for everyone.
Key Responsibilities
- Manage patient scheduling, appointments, and cancellations with efficiency and empathy.
- Handle incoming calls and emails, providing clear and helpful information.
- Maintain accurate patient records and ensure data confidentiality.
- Process patient payments and manage basic billing inquiries.
- Prepare treatment rooms between appointments, ensuring cleanliness and readiness.
- Order and maintain office and clinic supplies.
- Assist practitioners with administrative tasks as needed.
- Ensure the reception and waiting areas are tidy and welcoming.
- Adhere to all clinic policies and health regulations.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Ability to work independently and manage time effectively.
- Discretion and respect for patient confidentiality.
- A calm and professional demeanor.
- Customer service experience.
Preferred Qualifications
- Previous administrative experience in a healthcare or clinic setting.
- Familiarity with patient management or scheduling software.
- An understanding of alternative therapies, particularly acupuncture.
- First Aid certification.
Perks & Benefits
- Competitive salary.
- Generous paid time off.
- Supportive and tranquil work environment.
- Opportunities for professional development.
- Employee wellness discounts on clinic services.
- Pension scheme.
- Contribution to a positive community health initiative.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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