About the Company
The Ivy Collection is a group of sophisticated and vibrant restaurants known for its beautiful interiors, delicious modern British and European menus, and a dedicated team committed to providing an exceptional dining experience. We pride ourselves on creating a welcoming and inclusive atmosphere for both our guests and our employees, fostering a culture of teamwork and mutual respect. Join us and become part of a prestigious brand that values talent and nurtures growth.
Job Description
We are seeking an enthusiastic and service-oriented Waitress to join our friendly team at The Ivy Collection in Leeds. This is an incredible opportunity for someone passionate about hospitality, eager to learn, and ready to contribute to a renowned dining establishment. As a Waitress, you will be crucial in ensuring our guests receive outstanding service, creating memorable dining experiences through your attentiveness and warm demeanor. We embrace a supportive environment, offering full training to new team members, making this an ideal role for individuals looking to start or grow their career in fine dining.
Key Responsibilities
- Warmly greet and welcome guests upon their arrival.
- Guide guests to their tables and present menus.
- Clearly explain daily specials and answer questions regarding food and beverage items.
- Accurately take food and drink orders and relay them to the kitchen and bar.
- Serve food and beverages promptly and professionally, adhering to service standards.
- Anticipate guest needs and respond to requests efficiently and politely.
- Ensure tables are clean, properly set, and maintained throughout service.
- Handle bill payments and process transactions accurately.
- Collaborate effectively with kitchen, bar, and other front-of-house staff to ensure seamless service.
- Adhere to all health and safety regulations and company policies.
Required Skills
- Excellent communication and interpersonal skills.
- A friendly, positive, and enthusiastic attitude.
- Strong teamwork abilities and a willingness to support colleagues.
- The ability to thrive in a fast-paced, dynamic environment.
- A genuine passion for providing outstanding customer service.
- Reliability and a strong work ethic.
- Willingness to learn and adapt.
Preferred Qualifications
- Previous experience in a customer-facing role (not necessarily hospitality).
- Basic understanding of food and beverage service.
- A desire for continuous learning and professional development within the hospitality industry.
Perks & Benefits
- Competitive hourly wage with opportunities for tips.
- Free duty meals during your shifts.
- A supportive and friendly work environment with a strong team spirit.
- Comprehensive training and ongoing professional development opportunities.
- Opportunities for career progression within The Ivy Collection.
- Generous staff discounts across our venues.
- Flexible scheduling options.
- Paid holiday allowance.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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