About the Company
Excellence Events Management is a premier event planning and execution firm based in Victoria Island, Lagos. We specialize in creating unforgettable experiences, from corporate conferences and product launches to grand social galas and intimate private gatherings. Our commitment to meticulous planning, creative design, and flawless execution sets us apart. We pride ourselves on our vibrant team, who are passionate about bringing visions to life and ensuring every guest interaction is exceptional. Join us in shaping remarkable moments.
Job Description
We are seeking enthusiastic and customer-focused Event Coordination Ushers to join our dynamic team on a temporary basis for various events across Victoria Island. This entry-level role is perfect for individuals looking to gain experience in the event management industry. As an Usher, you will be the face of our events, ensuring guests have a smooth and enjoyable experience from arrival to departure. We value a welcoming attitude and strong interpersonal skills above prior experience. To support our team members, we offer complimentary transport to and from event locations and provide delicious meals during shifts. Full training will be provided.
Key Responsibilities
- Warmly greet guests upon arrival and provide directional assistance to event areas, seating, restrooms, and other facilities.
- Verify tickets or invitations efficiently and politely.
- Guide guests to their assigned seats or designated areas, ensuring a smooth flow.
- Answer guest inquiries with accurate information about the event schedule, facilities, and general event details.
- Assist guests with special needs, including those requiring wheelchair access or other accommodations.
- Maintain a professional appearance and a positive, helpful demeanor at all times.
- Monitor event spaces for any potential issues or hazards and report them to event supervisors.
- Assist with crowd control and ensure safety regulations are adhered to.
- Distribute programs, promotional materials, or other event-related items as needed.
- Collaborate effectively with the event coordination team and other staff members.
Required Skills
- Excellent verbal communication skills.
- Strong customer service orientation and a friendly disposition.
- Ability to work effectively in a fast-paced and dynamic environment.
- High level of professionalism and punctuality.
- Ability to stand and walk for extended periods.
- A proactive attitude and willingness to learn.
- No prior experience required; full training will be provided.
Preferred Qualifications
- Previous experience in a customer-facing role (e.g., retail, hospitality) is a plus but not mandatory.
- Basic knowledge of local languages beyond English is an advantage.
- Ability to remain calm and effective under pressure.
Perks & Benefits
- Complimentary transport to and from event locations.
- Provided meals during event shifts.
- Comprehensive training in event coordination and customer service.
- Opportunity to work at prestigious events across Victoria Island.
- Flexible work schedule based on event requirements.
- Networking opportunities within the events and hospitality industry.
- Dynamic and supportive team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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