About the Company
Aviva is one of the leading international savings, pensions, and insurance groups, serving 33 million customers across 16 markets worldwide. We are committed to helping our customers make the most of life by providing products and services that protect what’s important to them. Join a company that values its people, fosters a culture of innovation, and contributes positively to the communities it serves.
Job Description
We are seeking an enthusiastic and highly motivated Telemarketer to join our dynamic sales team in Norwich. In this role, you will be a key player in generating new business leads and nurturing existing client relationships through outbound calls. You will present our diverse range of insurance, savings, and retirement products, scheduling appointments for our sales executives, and ensuring a positive customer experience. This is an excellent opportunity for an individual with strong communication skills looking to develop a career within a leading financial services company.
Key Responsibilities
- Conduct outbound calls to prospective and existing clients to introduce Aviva's products and services.
- Identify customer needs and effectively communicate how our offerings can meet those needs.
- Qualify leads and schedule appointments for our sales executives.
- Maintain accurate and detailed records of all calls and interactions in our CRM system.
- Achieve daily and weekly call targets and lead generation goals.
- Provide exceptional customer service and build rapport with potential clients.
- Stay informed about product developments, market trends, and competitor activities.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Ability to articulate complex information clearly and concisely.
- Strong listening skills and a customer-focused approach.
- Resilience and a positive attitude in a target-driven environment.
- Basic computer proficiency and ability to navigate CRM systems.
- Proven ability to work independently and as part of a team.
Preferred Qualifications
- Previous experience in a telemarketing, sales, or call centre role.
- Familiarity with financial services products or insurance industry.
- Experience using Salesforce or similar CRM software.
Perks & Benefits
- Competitive salary with performance-based incentives.
- Generous pension scheme.
- Private medical insurance.
- 29 days annual leave, plus bank holidays.
- On-site gym and wellness programs.
- Extensive training and development opportunities.
- Employee assistance program.
- Discounts on Aviva products.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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