About the Company
Eko Hotels & Suites is a prestigious five-star hotel located in the heart of Victoria Island, Lagos. Renowned for its luxurious accommodations, world-class dining experiences, and exceptional service, we pride ourselves on creating memorable moments for our guests. We foster a dynamic and supportive work environment where our team members are valued and encouraged to grow within the hospitality industry.
Job Description
We are seeking a highly motivated and customer-focused Restaurant Waiter to join our vibrant team at Eko Hotels & Suites. In this role, you will be instrumental in providing outstanding service to our guests, ensuring a delightful dining experience from start to finish. If you have a passion for hospitality, a keen eye for detail, and a commitment to excellence, we encourage you to apply. This is an on-site position based in our Victoria Island establishment.
Key Responsibilities
- Warmly greet and seat guests upon arrival, presenting menus and explaining daily specials.
- Take accurate food and beverage orders, offering recommendations and answering questions about menu items.
- Serve food and beverages promptly and professionally, adhering to all service standards.
- Ensure guest satisfaction by regularly checking in, anticipating needs, and promptly addressing any concerns.
- Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.
- Process payments accurately using the point-of-sale system and handle cash and card transactions.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service flow.
- Adhere to all health, safety, and hygiene regulations.
- Assist with setting up and breaking down dining areas for various shifts or special events.
Required Skills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work efficiently in a fast-paced environment
- Basic knowledge of food and beverage service procedures
- Professional appearance and demeanor
- Ability to stand and walk for extended periods
- Basic math skills for handling payments
Preferred Qualifications
- Previous experience in a hotel or fine-dining restaurant setting
- Familiarity with POS systems (e.g., Micros, Aloha)
- Knowledge of different cuisine types and beverage pairings
- Fluency in additional languages (e.g., French, Arabic)
Perks & Benefits
- Competitive salary with attractive service charge additions
- Comprehensive health benefits package
- Opportunities for career growth and professional development
- Subsidized staff meals
- Employee discounts on hotel services
- Vibrant and supportive work environment
- Training programs to enhance hospitality skills
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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