About the Company
Waterfront Gaming & Entertainment Geelong is a premier destination offering exceptional gaming, dining, and entertainment experiences in the heart of Geelong, Victoria, Australia. Committed to operational excellence, responsible gaming, and fostering a vibrant community, we pride ourselves on our state-of-the-art facilities and a team dedicated to integrity and guest satisfaction. As a rapidly growing establishment, we embrace diversity and actively support skilled professionals from around the globe to join our innovative team. We are a proud employer in the Geelong region, contributing significantly to local tourism and employment, and we prioritize creating a safe, ethical, and engaging environment for all.
Job Description
As the Gaming Surveillance Director at Waterfront Gaming & Entertainment Geelong, you will be pivotal in safeguarding our assets, ensuring the integrity of all gaming operations, and maintaining a secure environment for our patrons and staff. You will lead a sophisticated surveillance department, leveraging cutting-edge technology and strategic oversight to detect and prevent fraud, theft, and other illicit activities. This role requires exceptional leadership, technical expertise, and a comprehensive understanding of gaming regulations. We are actively seeking a highly experienced professional for this critical leadership position, and sponsorship support is available for eligible international candidates with the right expertise to relocate and contribute to our success in Geelong.
Key Responsibilities
- Oversee and direct all surveillance operations, ensuring compliance with gaming regulations, company policies, and security protocols.
- Manage, mentor, and develop a team of surveillance operators and supervisors, fostering a culture of vigilance and professional growth.
- Implement and maintain advanced surveillance technologies, including CCTV systems, analytical software, and access control.
- Conduct thorough investigations into suspected illegal or fraudulent activities, compiling detailed reports and evidence.
- Liaise effectively with law enforcement agencies, regulatory bodies, and internal departments on security and integrity matters.
- Develop and implement comprehensive training programs for the surveillance team.
- Manage departmental budgets, scheduling, and resource allocation efficiently.
- Provide strategic input on security measures and risk management initiatives across the property.
Required Skills
- Proven leadership and team management capabilities within a complex operational environment.
- Extensive knowledge of gaming surveillance techniques, equipment, and best practices.
- In-depth understanding of relevant gaming regulations and compliance requirements (e.g., Victorian gambling laws).
- Strong analytical and investigative skills, with meticulous attention to detail.
- Excellent written and verbal communication skills for reporting and interdepartmental collaboration.
- Proficiency in modern surveillance software and hardware systems.
- Ability to act decisively and maintain composure under pressure.
- Demonstrated experience in asset protection and risk mitigation strategies.
Preferred Qualifications
- Bachelor's degree in Criminal Justice, Security Management, or a related field.
- Professional certifications in surveillance, security, or risk management (e.g., CPP, PSP).
- Experience with multi-site or large-scale integrated resort surveillance operations.
- Demonstrated success in building and optimizing a high-performing surveillance team.
- Familiarity with Australian gaming legislation and regulatory frameworks.
Perks & Benefits
- Highly competitive annual salary package commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- Generous annual leave and sick leave provisions.
- Opportunities for professional development and career advancement within a growing organization.
- Relocation assistance and visa sponsorship for eligible international candidates.
- Access to exclusive employee discounts across our entertainment venues and partners.
- A dynamic, supportive, and inclusive work environment in a vibrant coastal city.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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