About the Company
The Hilton San Jose stands as a beacon of hospitality in the heart of Silicon Valley, offering unparalleled service and amenities to both business and leisure travelers. Our commitment to excellence extends through every facet of our operations, from luxurious accommodations to exquisite dining and events. We pride ourselves on fostering a diverse and inclusive environment where team members can thrive and grow their careers within a globally recognized brand.
Job Description
We are seeking an experienced and dynamic Catering Director to lead our catering operations at the Hilton San Jose. This pivotal role involves overseeing all aspects of event planning, execution, and client satisfaction for a diverse range of events, from intimate gatherings to large-scale conferences. The Catering Director will be instrumental in driving sales, managing budgets, and cultivating strong client relationships, ensuring every event is executed flawlessly and exceeds expectations. This position offers visa sponsorship for qualified international candidates looking to make a significant impact in a thriving market.
Key Responsibilities
- Develop and implement strategic catering sales plans to achieve and exceed revenue goals.
- Manage and lead the catering team, providing training, guidance, and performance evaluations.
- Oversee all aspects of event planning and execution, from initial client contact to post-event follow-up.
- Create detailed proposals, contracts, and banquet event orders (BEOs) ensuring accuracy and client satisfaction.
- Collaborate with culinary and operations teams to design innovative menus and ensure seamless service delivery.
- Monitor and control catering budgets, managing expenses and maximizing profitability.
- Build and maintain strong relationships with clients, vendors, and community partners.
- Stay abreast of industry trends, competitor activities, and market demands to inform business strategies.
- Ensure compliance with all health, safety, and hygiene standards.
- Address and resolve any client concerns or issues promptly and professionally.
Required Skills
- Minimum of 5 years of progressive experience in catering sales and management, preferably within a hotel or large-scale event venue.
- Proven track record of achieving sales targets and managing complex catering operations.
- Strong leadership and team management abilities.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in catering software (e.g., Delphi, Amadeus) and Microsoft Office Suite.
- Deep understanding of food and beverage operations, menu development, and event logistics.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
- Demonstrated ability to manage multiple projects simultaneously under pressure.
Preferred Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Certifications in event planning or food safety.
- Experience working with international clients and understanding of diverse cultural catering needs.
- Multilingual abilities.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holiday pay.
- Hilton Team Member travel discounts worldwide.
- Opportunities for professional development and career advancement.
- Relocation assistance and visa sponsorship for eligible candidates.
- Dynamic and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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