About the Company
The Ember Lounge is an exclusive, vibrant bar and lounge situated in the heart of Yaba, Lagos. We are renowned for our sophisticated ambiance, expertly crafted cocktails, and exceptional customer service. We pride ourselves on creating memorable experiences for our guests through our innovative beverage selection and lively atmosphere. Join our dynamic team where passion for hospitality meets excellence.
Job Description
We are immediately seeking a dedicated and energetic Bar Waiter to join our team at The Ember Lounge. In this role, you will be crucial in ensuring our guests receive outstanding service, from taking orders efficiently to serving beverages with a friendly and professional demeanor. This position requires someone who can thrive in a fast-paced environment and is eager to contribute to a premium guest experience.
Key Responsibilities
- Greet guests warmly and present menus, providing detailed information when asked (e.g., about daily specials or drink ingredients).
- Take accurate food and beverage orders using a POS system, ensuring all special requests are communicated to the bar and kitchen staff.
- Serve alcoholic and non-alcoholic beverages, ensuring presentation standards are met.
- Clear and reset tables and bar areas promptly and efficiently.
- Assist bartenders with basic drink preparation and stocking, as needed.
- Handle guest complaints or concerns professionally and escalate to management when necessary.
- Process payments accurately and efficiently, handling cash and card transactions.
- Maintain a clean and organized bar and lounge area, adhering to all health and safety regulations.
- Collaborate with other team members to ensure a seamless guest experience.
Required Skills
- Proven experience (minimum 6 months) in a customer-facing role, preferably in a bar, restaurant, or hospitality setting.
- Excellent verbal communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and a commitment to cleanliness.
- Basic mathematical skills for handling transactions and calculating bills.
- A friendly, professional, and positive attitude.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Prior experience as a Bar Waiter or Server.
- Knowledge of various alcoholic and non-alcoholic beverages.
- Certification in food hygiene or relevant hospitality training.
- Familiarity with POS systems.
Perks & Benefits
- Competitive monthly salary.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
- Staff meals during shifts.
- Direct access to comprehensive training programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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