About the Company
Top End Health Service (TEHS) is a leading public health provider committed to delivering comprehensive and high-quality healthcare services to the communities of the Northern Territory. We are dedicated to fostering a supportive and inclusive environment for both our patients and our staff. Join our team and contribute to a healthier Top End.
Job Description
We are seeking a diligent and detail-oriented Medical Records Assistant to join our clinical team in Palmerston, NT. This is an excellent entry-level opportunity for individuals looking to start a career in healthcare administration. Full training will be provided, making this an ideal role for someone with no prior experience but a strong willingness to learn and a commitment to accuracy. You will play a crucial role in maintaining the integrity and accessibility of patient records, ensuring smooth clinic operations and supporting patient care.
Key Responsibilities
- Accurately file and retrieve patient medical records, both physical and electronic, ensuring strict confidentiality.
- Process incoming and outgoing medical documentation, including scanning, indexing, and organizing records.
- Assist clinical staff with record requests, ensuring timely access to patient information.
- Maintain the medical records system, updating patient demographics and ensuring data integrity.
- Adhere to all privacy regulations, health information management policies, and departmental procedures.
- Provide administrative support to the medical records department as needed, including answering phones and responding to inquiries.
Required Skills
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to handle sensitive information with the utmost discretion and confidentiality.
- Effective communication skills, both written and verbal.
- A proactive and positive attitude with a strong willingness to learn.
Preferred Qualifications
- Previous experience in an office or administrative support role (not required, but a plus).
- Familiarity with medical terminology (not required, training provided).
- A commitment to providing high-quality service.
Perks & Benefits
- Comprehensive on-the-job training program.
- Opportunities for career development and advancement within the healthcare sector.
- Supportive and collaborative team environment.
- Competitive salary and benefits package.
- Contribution to a vital community service.
- Generous annual leave and sick leave provisions.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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