Executive Housekeeper – Sponsorship Supported

About the Company

Delta Hotels by Marriott Thunder Bay is a premier waterfront hotel offering exceptional guest experiences, modern amenities, and breathtaking views of Lake Superior. As part of the Marriott International family, we are committed to providing world-class service and fostering a supportive and inclusive work environment for our associates. We are proud to be a significant contributor to Thunder Bay’s vibrant hospitality scene, and we continuously strive for excellence in every aspect of our operations.

Job Description

We are seeking a highly motivated and experienced Executive Housekeeper to lead our dedicated housekeeping team at Delta Hotels by Marriott Thunder Bay. This is a unique opportunity for a skilled professional seeking to advance their career in hospitality, with full sponsorship and relocation support available for qualified international candidates. The Executive Housekeeper will be responsible for overseeing all aspects of housekeeping operations, ensuring the highest standards of cleanliness, guest satisfaction, and team efficiency. You will play a crucial role in maintaining our hotel’s reputation for pristine accommodations and exceptional service.

Key Responsibilities

• Manage and oversee all daily housekeeping operations, including guest rooms, public areas, and back-of-house.
• Develop and implement cleaning schedules, procedures, and standards to ensure consistency and quality.
• Inspect rooms and common areas regularly to ensure adherence to cleanliness and maintenance standards.
• Recruit, train, supervise, and develop a team of housekeeping staff, fostering a positive and productive work environment.
• Manage departmental budget, control expenses, and optimize resource allocation.
• Monitor inventory of linen, cleaning supplies, and guest amenities, ensuring adequate stock levels.
• Collaborate with other departments, such as Front Office and Maintenance, to ensure seamless guest service.
• Handle guest complaints and requests pertaining to housekeeping with professionalism and efficiency.
• Ensure compliance with all health, safety, and hygiene regulations.
• Implement and maintain sustainable housekeeping practices.
• Conduct performance reviews and provide ongoing coaching and feedback to team members.

Required Skills

• Minimum of 3 years of experience in a supervisory or management role within housekeeping, preferably in a hotel setting.
• Proven ability to lead, motivate, and develop a diverse team.
• Excellent organizational and time management skills.
• Strong attention to detail and a commitment to high standards of cleanliness.
• Proficiency in housekeeping management software and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Knowledge of health and safety regulations relevant to housekeeping.

Preferred Qualifications

• Bachelor's degree or diploma in Hospitality Management or a related field.
• Experience with Marriott brand standards and operational procedures.
• Certification in housekeeping management or a related discipline.

Perks & Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holiday pay.
• Sponsorship and relocation assistance for qualified international candidates.
• Opportunities for professional development and career advancement within Marriott International.
• Employee discounts on hotel stays and dining worldwide.
• Supportive and collaborative work environment.
• Access to a state-of-the-art fitness center and other hotel amenities.

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