Parking Enforcement Officer – Council Role, Uniform Provided

About the Company

Bournemouth, Christchurch and Poole Council (BCP Council) is one of the largest unitary authorities in the South West, serving a vibrant population across a beautiful coastal region. We are committed to delivering excellent public services, fostering community well-being, and ensuring a safe and accessible environment for residents and visitors alike. Joining BCP Council means becoming part of a dedicated team working to make a real difference in people’s lives, supported by a strong ethos of public service and continuous development.

Job Description

We are seeking a diligent and community-focused Parking Enforcement Officer to join our dedicated team in Bournemouth. This is an essential council role that plays a crucial part in managing traffic flow, ensuring road safety, and maintaining fair access to parking facilities across the Bournemouth, Christchurch and Poole area. No previous experience in parking enforcement is required, as full comprehensive training will be provided to equip you with all the necessary skills and knowledge. You will be supplied with a full uniform and all required equipment to carry out your duties effectively. This role offers the opportunity to serve your local community, enjoy varied outdoor work, and benefit from a supportive public sector environment with excellent career development prospects.

Key Responsibilities

• Patrol assigned areas on foot and by vehicle to enforce parking regulations.
• Issue Penalty Charge Notices (PCNs) accurately and fairly to vehicles in contravention of parking restrictions.
• Provide advice and information to the public regarding parking regulations, routes, and facilities.
• Inspect and report defective or missing signs, lines, and parking meters.
• Utilise handheld electronic devices for recording and processing parking infringements.
• Liaise effectively with members of the public, often in challenging situations, maintaining a calm and professional demeanor.
• Complete daily logs and reports, ensuring accurate record-keeping.
• Adhere to all council policies and procedures, health and safety guidelines, and relevant legislation.

Required Skills

• Good verbal and written communication skills.
• Ability to work independently and as part of a team.
• Excellent observational skills and attention to detail.
• Physically fit and able to walk and stand for extended periods in all weather conditions.
• Ability to deal with challenging situations and difficult conversations in a professional manner.
• Basic literacy and numeracy skills for accurate record-keeping.
• A strong commitment to public service and community safety.

Preferred Qualifications

• Full UK Driving License.
• Previous experience in a customer service or public-facing role.
• Knowledge of the local Bournemouth area and its road network.

Perks & Benefits

• Competitive salary with opportunities for progression.
• Generous annual leave entitlement.
• Membership of the Local Government Pension Scheme (LGPS).
• Comprehensive training and continuous professional development.
• Full uniform and all necessary equipment provided.
• Employee assistance programme and wellbeing support.
• Cycle to Work scheme and other employee discounts.
• Supportive team environment and a chance to make a real difference in the community.

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