About the Company
The Nebraska Department of Labor (NDOL) is dedicated to fostering economic stability and growth within the state. We serve the citizens of Nebraska by connecting job seekers with employment opportunities, administering unemployment insurance benefits, and enforcing labor laws to ensure fair and safe working conditions. Joining NDOL means becoming part of a vital public service team committed to making a positive impact on the lives of Nebraskans.
Job Description
Are you seeking a meaningful career where you can make a tangible difference in your community? The Nebraska Department of Labor is looking for dedicated individuals to join our team as Unemployment Claims Adjudicators. This is an entry-level public sector position offering comprehensive, paid training to equip you with all the knowledge and skills necessary to excel. No prior experience in unemployment claims or legal administration is required – we provide everything you need to succeed. As an Adjudicator, you will be responsible for reviewing, analyzing, and resolving complex unemployment insurance claims, ensuring fairness and compliance with state and federal regulations. This role is ideal for detail-oriented problem-solvers who are committed to public service and enjoy critical thinking.
Key Responsibilities
- Conduct thorough investigations and fact-finding for unemployment insurance claims.
- Interview claimants, employers, and other parties to gather pertinent information.
- Analyze evidence and apply state and federal unemployment insurance laws, policies, and procedures.
- Render timely and accurate decisions on eligibility for unemployment benefits.
- Prepare clear, concise, and legally defensible written determinations.
- Maintain accurate and confidential case records.
- Communicate complex information clearly and empathetically to diverse stakeholders.
- Participate in ongoing training and professional development.
- Manage a caseload efficiently and meet established deadlines.
Required Skills
- Strong analytical and critical thinking abilities.
- Excellent verbal and written communication skills.
- Ability to interpret and apply complex rules, regulations, and policies.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Exceptional attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Commitment to public service and ethical conduct.
- High school diploma or equivalent.
Preferred Qualifications
- Associate's or Bachelor's degree in Public Administration, Social Sciences, Business, or a related field.
- Experience in customer service, administrative support, or a role requiring data analysis.
- Familiarity with state or federal government processes.
Perks & Benefits
- Comprehensive paid training program.
- Generous paid time off (vacation, sick leave, holidays).
- Excellent health, dental, and vision insurance options.
- Nebraska Public Employees Retirement System (NPERS) defined benefit plan.
- Life insurance and long-term disability.
- Employee assistance program.
- Opportunity for career growth within the public sector.
- Stable and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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