About the Company
Timpson is a long-established family-owned business in the UK, renowned for its wide range of retail services including shoe repairs, key cutting, dry cleaning, and engraving. With a heritage spanning over 150 years, Timpson prides itself on exceptional customer service, quality craftsmanship, and a commitment to nurturing talent within its teams. We are dedicated to providing convenient and reliable services to communities across the nation.
Job Description
We are seeking a skilled and dedicated Shoe Repairer to join our friendly team in Liverpool. As a Shoe Repairer, you will be responsible for providing high-quality repair services for a variety of footwear, ensuring customer satisfaction with every job. This role requires a keen eye for detail, a steady hand, and a passion for craftsmanship. You will work with traditional tools and modern machinery to restore shoes to their former glory, contributing to our reputation for excellence in the community.
Key Responsibilities
- Perform a wide range of shoe repair services including resoling, reheeling, stitching, patching, and stretching.
- Assess footwear damage and recommend appropriate repair solutions to customers.
- Operate and maintain shoe repair machinery and tools safely and efficiently.
- Manage inventory of repair materials and order supplies as needed.
- Provide exceptional customer service, handling inquiries, processing transactions, and ensuring a positive experience.
- Maintain a clean and organised workshop environment.
- Uphold high standards of quality and craftsmanship in all repair work.
Required Skills
- Proven experience in shoe repair or a related craft.
- Proficiency in using various hand tools and machinery for footwear repair.
- Excellent attention to detail and precision craftsmanship.
- Strong customer service and communication skills.
- Ability to work independently and as part of a team.
- Basic numeracy skills for handling transactions and managing stock.
Preferred Qualifications
- Formal training or certification in shoe repair, leatherwork, or similar trade.
- Knowledge of different shoe constructions, materials, and repair techniques.
- Experience with key cutting or engraving services.
- A passion for restoring and preserving footwear.
Perks & Benefits
- Competitive salary and pension scheme.
- Generous staff discount across all Timpson services.
- Ongoing training and development opportunities.
- 28 days holiday (including bank holidays).
- Supportive and friendly working environment.
- Opportunities for career progression within a growing company.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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