About the Company
Next Plc is a leading British multinational retailer of clothing, footwear, and home products. With a strong high street presence and a significant online retail operation, we pride ourselves on delivering excellent customer service and high-quality products. Join our dynamic team and be part of a company that values growth, innovation, and a fantastic shopping experience.
Job Description
We are seeking an enthusiastic and experienced Retail Store Manager to lead our Cheltenham store. This is a fantastic opportunity for a results-driven individual with a passion for retail and a talent for team leadership. You will be responsible for the overall operations of the store, ensuring exceptional customer service, managing inventory, and driving sales targets. If you thrive in a fast-paced environment and are committed to developing a high-performing team, we encourage you to apply.
Key Responsibilities
- Manage daily store operations, including sales, stock control, and visual merchandising.
- Lead, motivate, and develop a team of retail associates to achieve sales targets and provide outstanding customer service.
- Oversee staff scheduling, performance reviews, and training initiatives.
- Implement and maintain high standards of store presentation and cleanliness.
- Analyze sales data and market trends to optimize product placement and promotional activities.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Handle customer inquiries and resolve complaints effectively and professionally.
- Manage store budget and resources efficiently.
Required Skills
- Proven experience in retail management, preferably in fashion or home retail.
- Strong leadership and team-building abilities.
- Excellent communication and interpersonal skills.
- Demonstrated ability to achieve sales targets and operational goals.
- Proficiency in inventory management and visual merchandising.
- Ability to work flexible hours, including weekends and holidays.
Preferred Qualifications
- A degree or equivalent qualification in Business Management, Retail Management, or a related field.
- Experience with point-of-sale (POS) systems and retail software.
- Familiarity with local market trends in Cheltenham and surrounding areas.
Perks & Benefits
- Competitive salary and performance-related bonuses.
- Generous staff discount across all Next products.
- Opportunities for professional development and career progression.
- Comprehensive training programs.
- Pension scheme.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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