About the Company
The Grand Pavilion Hotel Oshodi is a leading hospitality destination known for its exceptional service and luxurious amenities in the heart of Lagos. We pride ourselves on creating memorable experiences for our guests through our dedicated and professional team. Join us and be a part of a vibrant environment committed to excellence and staff welfare.
Job Description
We are seeking enthusiastic and customer-focused individuals to join our team as Hotel Waiters. This is an excellent opportunity for motivated individuals who are passionate about hospitality and providing outstanding service. While previous experience is a plus, comprehensive training will be provided to ensure you excel in your role. We value teamwork, a positive attitude, and a commitment to guest satisfaction. Come contribute to a welcoming atmosphere where guests feel valued and employees are supported, including free staff feeding.
Key Responsibilities
- Greet and welcome guests in a warm and friendly manner.
- Present menus, take accurate food and beverage orders, and answer questions about menu items.
- Serve food and beverages promptly and efficiently.
- Clear tables, wash dishes, and maintain cleanliness of dining areas.
- Set up dining areas before service and reset after service.
- Ensure guest satisfaction by anticipating needs and responding to requests.
- Handle guest complaints or concerns with professionalism and escalate when necessary.
- Adhere to all food safety and hygiene regulations.
- Collaborate with kitchen staff and other team members to ensure smooth service operations.
- Assist with inventory and restocking as required.
Required Skills
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong customer service orientation.
- Ability to stand and walk for extended periods.
- Team player with a positive attitude.
- Willingness to learn and adapt.
- Basic numeracy for order taking and billing.
Preferred Qualifications
- Prior experience in a hospitality or customer service role (even informal).
- Basic knowledge of food and beverage service.
- Ability to work flexible hours, including weekends and holidays.
- Basic English language proficiency.
Perks & Benefits
- Competitive monthly salary.
- Free staff feeding during shifts.
- Comprehensive training and development programs.
- Opportunity for career growth within the hotel.
- Uniforms provided.
- Supportive and collaborative work environment.
- Staff discounts on hotel services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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