About the Company
Southern Sun Ikoyi Hotel is a premier destination offering exceptional hospitality and unparalleled service in the heart of Lagos, Nigeria. We pride ourselves on creating memorable experiences for our guests through our elegant accommodations, exquisite dining, and dedicated staff. Join our dynamic team and be part of a legacy of excellence.
Job Description
We are seeking enthusiastic and customer-focused individuals to join our Food & Beverage team as a Hotel Waiter/Waitress. This role is perfect for someone eager to start a career in hospitality, as full training will be provided. You will be responsible for providing excellent table service to our guests, ensuring their dining experience is enjoyable and seamless. This position involves working on a shift rotation basis, including evenings, weekends, and holidays.
Key Responsibilities
- Greet guests warmly and present menus.
- Take food and beverage orders accurately and efficiently.
- Serve food and beverages to guests in a timely and professional manner.
- Clear tables and prepare them for the next guests.
- Assist with setting up and breaking down dining areas for various events.
- Maintain cleanliness and organization of the dining area and service stations.
- Handle guest inquiries and resolve any issues promptly and courteously.
- Process payments accurately using the point-of-sale (POS) system.
- Collaborate with kitchen staff and other team members to ensure smooth service.
- Adhere to all health and safety regulations.
Required Skills
- Excellent communication and interpersonal skills.
- Strong commitment to customer service excellence.
- Ability to work effectively in a fast-paced environment.
- Reliable and punctual, with flexibility to work various shifts.
- A positive attitude and a willingness to learn.
- Ability to work as part of a team.
- Basic numeracy skills for handling payments.
Preferred Qualifications
- High School Diploma or equivalent.
- Previous experience in a customer service role (any industry).
- Familiarity with point-of-sale (POS) systems.
- Basic knowledge of food and beverage service.
Perks & Benefits
- Competitive salary.
- Comprehensive on-the-job training.
- Opportunities for career growth and development within a leading hotel group.
- Staff meals during shifts.
- Uniform provided.
- Supportive and friendly work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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