About the Company
Ulster University is a multi-campus university with a national and international reputation for excellence, innovation, and regional contribution. We are deeply committed to enhancing the student experience through high-quality teaching, research, and comprehensive support services. Our Newtownabbey campus, specifically Jordanstown, is a hub of innovation and learning, contributing significantly to the local community and beyond. We are a forward-thinking institution dedicated to making a positive impact on individuals, communities, and society.
Job Description
We are seeking a dynamic and experienced Student Affairs Director to lead our student support services at our Newtownabbey campus. This pivotal role is responsible for enhancing the overall student experience, ensuring a supportive and inclusive environment for all learners, including our vibrant international student community. The Director will play a critical role in shaping policies, managing key student services, and fostering student success. This position is central to our commitment to student well-being and academic achievement.
Key Responsibilities
- Provide strategic leadership and oversight for all aspects of student affairs, including welfare, counselling, disability services, careers, and student accommodation.
- Develop, implement, and evaluate student support policies and procedures to ensure compliance with university standards and external regulations.
- Lead, mentor, and manage a diverse team of student affairs professionals, fostering a culture of excellence and student-centred service.
- Manage departmental budgets effectively, ensuring efficient allocation of resources to meet student needs.
- Act as a key advocate for student welfare and ensure appropriate support mechanisms are in place, particularly for international students navigating visa requirements and cultural adjustments.
- Collaborate with academic departments, admissions, and other university stakeholders to promote a holistic student experience.
- Oversee crisis management protocols related to student emergencies and provide appropriate support and intervention.
- Ensure the university's compliance with UK Visa and Immigration (UKVI) regulations pertaining to student sponsorship and collaborate with relevant departments to facilitate visa processes for international students.
Required Skills
- Proven leadership experience in student affairs or a related field within a higher education setting (minimum 8 years).
- Exceptional interpersonal, communication, and presentation skills.
- Demonstrated ability to develop and implement strategic plans and manage complex projects.
- Strong understanding of student welfare issues, regulatory frameworks, and best practices in student support services.
- Experience with budget management and resource allocation.
- Familiarity with international student support needs and visa sponsorship processes.
Preferred Qualifications
- Master's degree in Higher Education Administration, Counselling, Social Work, or a related field.
- Direct experience working with international student populations and UK immigration policies.
- Knowledge of the higher education landscape in Northern Ireland or the broader UK.
Perks & Benefits
- Competitive salary and generous annual leave entitlement.
- Comprehensive pension scheme.
- Opportunities for professional development and career progression.
- Access to university facilities and staff discounts.
- A supportive and inclusive working environment.
- Visa sponsorship available for eligible candidates.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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