About the Company
Cold Stone Creamery has been serving up the Ultimate Ice Cream Experience® for over 30 years. Our mission is to make people happy through premium ice cream and exceptional customer service. We craft custom ice cream creations, shakes, and smoothies right before our customers’ eyes, always striving for a memorable and joyful experience. Join our team and be a part of bringing smiles to faces!
Job Description
We are seeking enthusiastic and customer-focused individuals to join our team as a Dessert & Ice Cream Counter Server. In this role, you will be the face of Cold Stone Creamery, preparing and serving our delicious ice cream creations, maintaining a clean and inviting store environment, and ensuring every customer leaves with a smile. This is an excellent entry-level opportunity for someone passionate about service and looking to start a career in the food retail industry.
Key Responsibilities
- Greet customers warmly and assist them in selecting ice cream flavors and mix-ins.
- Prepare custom ice cream creations, sundaes, shakes, and other dessert items with precision and speed.
- Operate cash register, handle cash and credit card transactions accurately.
- Maintain cleanliness and organization of the serving area, equipment, and dining space.
- Restock ingredients, toppings, and supplies as needed.
- Follow all food safety and hygiene regulations.
- Provide exceptional customer service, addressing inquiries and resolving issues professionally.
- Contribute to a positive and energetic team environment.
Required Skills
- Excellent customer service and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Basic math skills for cash handling.
- Strong attention to detail and cleanliness.
- Positive attitude and strong work ethic.
- Ability to stand for extended periods and lift up to 25 pounds.
Preferred Qualifications
- Previous experience in a retail or food service environment is a plus, but not required.
- High School Diploma or equivalent.
- Food Handler's Permit (or willingness to obtain one).
Perks & Benefits
- Competitive monthly salary.
- Opportunities for growth and advancement within the company.
- Comprehensive training program.
- Employee discounts on delicious ice cream products.
- A fun, energetic, and supportive work environment.
- Flexible scheduling options.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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