About the Company
MTN Nigeria is part of the MTN Group, a leading emerging market operator with a clear vision to lead the delivery of a bold new digital world to our customers. We are a dynamic and innovative telecommunications company committed to connecting people and businesses across Nigeria. We frequently host and support major events, requiring dedicated and professional staff to ensure seamless operations.
Job Description
We are seeking enthusiastic and customer-focused individuals to join our event support team as a Conference Registration Usher for immediate selection. This temporary role is crucial for ensuring a smooth and welcoming experience for attendees at our upcoming conferences and events in Alausa, Ikeja. You will be the first point of contact, responsible for efficient registration, information dissemination, and general attendee assistance. Full training will be provided to ensure you are well-equipped for success in this dynamic environment.
Key Responsibilities
- Warmly greet and welcome conference attendees.
- Efficiently manage the registration desk, including checking attendee credentials and distributing materials.
- Provide clear directions and information regarding event schedules, venues, and facilities.
- Assist attendees with general inquiries and resolve minor issues promptly and courteously.
- Manage queues effectively to ensure a smooth flow of attendees.
- Maintain a professional and friendly demeanor throughout the event.
- Collaborate with event staff to ensure all operational needs are met.
Required Skills
- Excellent verbal communication skills.
- Strong customer service orientation.
- Ability to work effectively in a fast-paced environment.
- High level of professionalism and a positive attitude.
- Attention to detail for accurate registration and information provision.
- Ability to stand for extended periods.
- Basic computer literacy for registration systems (training provided).
Preferred Qualifications
- Previous experience in customer service or event support roles is a plus, but not required.
- Familiarity with the Alausa / Ikeja area.
- Ability to speak multiple Nigerian languages is an advantage.
Perks & Benefits
- Comprehensive on-the-job training.
- Opportunity to work with a leading telecommunications company.
- Networking opportunities with industry professionals.
- Professional development in event management and customer service.
- Complimentary meals and refreshments during shifts.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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