About the Company
Black Hawk County Administrative Services is dedicated to supporting the well-being of our public sector employees. We manage a wide array of administrative functions, including human resources, finance, and risk management, all critical to ensuring smooth county operations. Our team is committed to efficiency, transparency, and providing excellent service to our community and our employees. Join us in making a tangible difference in public service.
Job Description
We are seeking a highly organized and detail-oriented Workers Compensation Claims Assistant to join our dedicated team within Black Hawk County’s Administrative Services. In this vital role, you will provide comprehensive administrative support to our Workers Compensation Claims Specialists, ensuring the accurate and timely processing of claims for public sector employees. This position is crucial in maintaining compliance with state regulations and internal policies, helping our employees navigate the claims process, and contributing to the overall efficiency of our risk management department. If you possess strong administrative skills, a commitment to public service, and a keen eye for detail, we encourage you to apply.
Key Responsibilities
- Assist Claims Specialists with all aspects of workers' compensation claim processing, from initial report to closure.
- Maintain accurate and up-to-date claim files, both electronic and physical, ensuring proper documentation and confidentiality.
- Communicate professionally with employees, medical providers, and legal representatives to gather necessary information and provide status updates.
- Schedule appointments, meetings, and hearings for claims specialists as required.
- Prepare and process correspondence, forms, and reports related to workers' compensation claims.
- Monitor claim deadlines and follow up on outstanding information or actions.
- Assist with data entry and maintenance in the claims management system.
- Support compliance efforts by ensuring all activities adhere to state and federal workers' compensation laws and county policies.
- Handle incoming calls and emails, directing inquiries to the appropriate personnel.
- Perform general administrative tasks, including filing, scanning, and photocopying.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to handle confidential information with discretion.
- Effective written and verbal communication skills.
- Ability to work independently and as part of a team.
- Basic understanding of administrative procedures and record-keeping.
Preferred Qualifications
- Previous experience in an office administrative role, preferably within a claims, HR, or legal environment.
- Familiarity with workers' compensation processes or insurance terminology.
- Experience working in a public sector or government setting.
- Associate's degree in Business Administration, Legal Studies, or a related field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Iowa Public Employees' Retirement System (IPERS) eligibility.
- Generous paid time off, including holidays, vacation, and sick leave.
- Life insurance and long-term disability options.
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
- Contribution to public service and community well-being.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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