About the Company
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We provide a broad range of services to our clients that include public sector entities, allowing them to manage their operations and employees more effectively. Our colleagues are the heart of our operations, and we are committed to fostering a supportive and inclusive environment where everyone can thrive. Join our team in Sacramento and contribute to delivering caring countsSM solutions.
Job Description
We are seeking a diligent and detail-oriented Workers Compensation Claims Assistant to join our team in Sacramento, CA. This role is crucial in supporting our claims adjusters with administrative tasks related to workers’ compensation claims within the public sector. The ideal candidate will have strong organizational skills, excellent communication abilities, and a willingness to learn the intricacies of claims management. This is an excellent opportunity for someone looking to start a career in the insurance or risk management industry and develop valuable skills in a dynamic environment.
Key Responsibilities
- Provide administrative support to claims adjusters, including data entry, file organization, and document management.
- Communicate with claimants, clients, medical providers, and attorneys to gather information and schedule appointments.
- Prepare and process various claims-related forms, letters, and reports.
- Maintain accurate and up-to-date claim records in the company's system.
- Assist with scheduling meetings, hearings, and medical examinations.
- Follow up on outstanding information and documents required for claim resolution.
- Handle incoming calls and emails, directing inquiries to the appropriate personnel.
- Adhere to company policies, procedures, and regulatory requirements.
Required Skills
- Strong organizational and time management skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Customer service oriented with a professional and empathetic demeanor.
Preferred Qualifications
- High School Diploma or GED equivalent.
- Associate's degree in a related field (e.g., Business Administration, Paralegal Studies).
- Previous administrative or office support experience (1 year).
- Familiarity with medical and/or legal terminology.
- Experience working in a public sector environment.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career advancement.
- Employee assistance program.
- Tuition reimbursement program.
- Wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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