About the Company
Westpac is Australia’s first bank and first company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services, including consumer, business and institutional banking and wealth management services. Our commitment to our customers and communities drives everything we do, and we pride ourselves on fostering a supportive and inclusive work environment.
Job Description
We are seeking a diligent and detail-oriented WorkCover Admin Assistant to join our team in Erina. This role is crucial in supporting our safety and claims management processes, ensuring compliance and efficient handling of all WorkCover related administration. You will play a key role in maintaining accurate records, coordinating with various stakeholders, and contributing to a safe working environment for all employees. This position is ideal for someone with strong organizational skills and a keen interest in workplace safety and administrative support within a corporate setting.
Key Responsibilities
- Process and manage WorkCover claims, ensuring accuracy and adherence to company policies and regulatory requirements.
- Maintain comprehensive records of all WorkCover documentation, incident reports, and claims correspondence.
- Liaise with employees, managers, insurance providers, and medical professionals regarding claims status and required information.
- Assist in the preparation of reports related to workplace safety incidents and WorkCover claims data.
- Coordinate appointments and follow-ups for injured employees, including rehabilitation and return-to-work programs.
- Provide administrative support to the HR and Safety teams, including scheduling meetings, managing correspondence, and data entry.
- Ensure all safety-related documentation is up-to-date and accessible.
- Contribute to continuous improvement initiatives for safety and claims administration processes.
Required Skills
- Proven administrative experience, preferably in an HR, legal, or safety environment.
- Excellent organizational and time management skills with a strong attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to handle sensitive information with discretion and confidentiality.
- A proactive and problem-solving approach to tasks.
Preferred Qualifications
- Prior experience with WorkCover or workers' compensation claims administration.
- Understanding of Australian workplace safety regulations and compliance.
- Tertiary qualification in Business Administration, Human Resources, or a related field.
Perks & Benefits
- Competitive salary package.
- Access to a wide range of employee benefits, including banking product discounts.
- Opportunities for professional development and career growth.
- Supportive and collaborative team environment.
- Employee assistance program.
- Modern office facilities in a convenient Central Coast location.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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