About the Company
United Regional Health Care System is a leading medical facility dedicated to providing comprehensive healthcare services to the Wichita Falls community and surrounding areas. With a commitment to patient-centered care, innovation, and community well-being, we strive to create a supportive and inclusive environment for both our patients and our employees. Join our team and contribute to a mission of healing and hope.
Job Description
United Regional Health Care System is seeking a dedicated and enthusiastic Trainee Receptionist / Front Desk professional to join our team. This is an excellent entry-level opportunity for individuals with no prior experience who are eager to start a career in a professional healthcare environment. We are committed to providing full training and support to help you succeed in this vital front-line role. You will be the first point of contact for patients and visitors, playing a crucial role in creating a welcoming and efficient experience. If you are a friendly, organized, and reliable individual looking for a full-time position with growth potential, we encourage you to apply.
Key Responsibilities
- Greet and welcome patients, visitors, and staff with a positive and professional demeanor.
- Answer incoming calls, direct them to the appropriate departments or individuals, and take messages accurately.
- Manage patient check-ins and check-outs, including verifying appointments and basic information.
- Provide general information about the facility and services.
- Maintain a tidy and organized reception area.
- Assist with administrative tasks as needed, such as data entry and filing.
- Learn and adhere to all company policies and procedures, especially those related to patient privacy and confidentiality.
- Collaborate effectively with team members to ensure smooth operations.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A strong desire to learn and develop new skills.
- Basic computer literacy and comfort with standard office software.
- Ability to maintain a professional and courteous attitude under pressure.
- Reliability and a strong work ethic.
- A positive, service-oriented mindset.
- Ability to follow instructions and work effectively as part of a team.
Preferred Qualifications
- High school diploma or GED equivalent.
- Previous experience in a customer service setting (e.g., retail, hospitality) is a plus, but not required.
- Familiarity with medical terminology is a bonus, but not necessary as training will be provided.
- Proficiency in a second language, particularly Spanish, is advantageous.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid Time Off (PTO) and paid holidays.
- 401(k) retirement plan with company match.
- Full paid training and mentorship program.
- Opportunities for career growth and advancement within the healthcare system.
- Employee wellness programs.
- Life insurance and disability benefits.
- Supportive and collaborative work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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