About the Company
The City of Moncton is committed to fostering a vibrant, inclusive, and sustainable community. As a cornerstone of local governance, we provide essential services and opportunities that enhance the quality of life for our residents. We believe in investing in our employees, offering comprehensive training and development pathways to build rewarding public service careers. Join our dedicated team and contribute to the well-being and growth of Moncton.
Job Description
Are you looking to start a fulfilling career in local government with no prior experience? The City of Moncton is seeking an enthusiastic and detail-oriented individual to join our team as a Trainee Housing Benefit Assessor. This entry-level position offers a comprehensive training program to equip you with the knowledge and skills necessary to assess housing benefit applications, ensuring fair and accurate calculations in accordance with municipal and provincial guidelines. You will play a vital role in supporting our community members by facilitating access to essential housing assistance. This is a unique opportunity to learn on the job, develop valuable administrative and customer service skills, and contribute directly to public service.
Key Responsibilities
- Participate actively in a structured training program to understand housing benefit regulations, policies, and assessment procedures.
- Learn to accurately gather, verify, and process application information from residents seeking housing benefits.
- Under supervision, assist in calculating housing benefit entitlements based on established criteria and guidelines.
- Develop skills in maintaining accurate and confidential records of applications and assessments.
- Learn to communicate effectively and empathetically with applicants to explain decisions and gather necessary information.
- Collaborate with senior assessors and other departments to ensure cohesive service delivery.
- Contribute to continuous improvement initiatives within the housing benefit assessment team.
Required Skills
- Strong desire to learn and develop new skills.
- Excellent attention to detail and accuracy.
- Good written and verbal communication skills.
- Ability to work effectively in a team-oriented environment.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Commitment to public service and helping community members.
Preferred Qualifications
- High school diploma or equivalent (GED).
- Some experience in a customer service or administrative role (even volunteer experience).
- Basic understanding of local government functions.
- Bilingualism (English/French) is an asset.
Perks & Benefits
- Comprehensive paid training and professional development program.
- Competitive salary with opportunities for advancement.
- Generous benefits package including health, dental, and vision coverage.
- Pension plan for long-term financial security.
- Employee assistance program.
- Paid time off, including vacation and sick leave.
- Supportive and collaborative work environment.
- Meaningful work contributing directly to the community.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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