About the Company
SAP Labs Canada is a leading innovation hub for SAP, a global leader in enterprise software and services. Located in Burnaby, British Columbia, our team is at the forefront of developing groundbreaking solutions that power businesses worldwide. We foster a culture of creativity, collaboration, and continuous learning, providing an environment where interns can gain invaluable experience and contribute to real-world projects.
Job Description
Are you passionate about clear communication and eager to learn the ropes of technical documentation in a dynamic software environment? As a Technical Writing & Documentation Intern at SAP Labs Canada, you will play a crucial role in supporting our development teams by creating and maintaining high-quality user manuals, guides, and other technical content for our cutting-edge software products. This entry-level internship offers a fantastic opportunity to develop your writing skills, learn industry best practices, and gain hands-on experience with complex software documentation.
Key Responsibilities
- Assist in writing, editing, and proofreading technical documentation, including user manuals, installation guides, and online help content for software products.
- Collaborate with software engineers, product managers, and quality assurance teams to ensure accuracy and completeness of documentation.
- Learn to use documentation tools and content management systems to publish and maintain documentation.
- Contribute to the review process, incorporating feedback from stakeholders to improve clarity and usability.
- Help maintain documentation standards and style guides.
- Research and analyze technical information to create clear, concise, and accurate content for various audiences.
- Support the documentation team with ad-hoc tasks and projects as needed.
Required Skills
- Excellent written and verbal communication skills in English.
- Strong attention to detail and ability to proofread effectively.
- Basic understanding of software concepts and terminology (no prior coding experience required).
- Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).
- Ability to learn new software tools and processes quickly.
- Strong organizational skills and ability to manage multiple tasks.
- Eagerness to learn and a proactive attitude.
Preferred Qualifications
- Currently enrolled in or recently graduated from a degree program in Technical Communication, English, Journalism, Computer Science, or a related field.
- Some familiarity with content management systems (CMS) or documentation tools (e.g., Confluence, GitHub, MadCap Flare) is a plus but not required.
- Basic understanding of HTML or markdown is beneficial.
Perks & Benefits
- Opportunity to work on real-world projects with a leading global technology company.
- Mentorship and guidance from experienced technical writers and software professionals.
- Access to SAP's extensive learning resources and development programs.
- Collaborative and inclusive work environment.
- Networking opportunities with industry experts.
- Competitive hourly pay.
- Flexible work schedule (within business hours).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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