About the Company
The George, Lagos is an exquisite 5-star luxury boutique hotel situated in the heart of Ikoyi. We are renowned for our understated elegance, personalized service, and commitment to providing an unparalleled experience for our discerning guests. Our private dining facilities cater to high-profile individuals and exclusive events, demanding the utmost professionalism, discretion, and attention to detail from our dedicated team.
Job Description
We are seeking an experienced and highly professional Private Dining Room Waiter to join our esteemed team. This role is crucial in delivering an exceptional, discreet, and seamless dining experience for our VIP guests and private events. The successful candidate will possess a keen eye for detail, impeccable service standards, and an unwavering commitment to confidentiality and guest satisfaction. This position offers a competitive base salary along with excellent opportunities for significant tips.
Key Responsibilities
- Provide exemplary food and beverage service in private dining rooms, ensuring all guest expectations are exceeded.
- Set up private dining rooms according to event specifications, including table settings, decor, and AV equipment.
- Greet guests warmly, present menus, and assist with selections, offering recommendations as appropriate.
- Serve food and beverages promptly and professionally, adhering to established service standards and etiquette.
- Anticipate guest needs and respond proactively to requests, maintaining a calm and composed demeanor.
- Maintain strict confidentiality regarding guests, conversations, and events held within private dining areas.
- Clear tables efficiently and discreetly, ensuring a tidy and organized environment at all times.
- Collaborate effectively with kitchen and bar staff to ensure smooth service delivery.
- Adhere to all health, safety, and hygiene standards.
- Handle guest feedback and complaints with grace and professionalism, escalating issues when necessary.
Required Skills
- Proven experience in a high-end hospitality or fine dining environment (at least 2 years).
- Exceptional customer service and interpersonal communication skills.
- A high level of discretion and integrity.
- Impeccable personal presentation and grooming.
- Ability to work efficiently under pressure and in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Physical stamina to stand, walk, and carry trays for extended periods.
- Basic knowledge of food and beverage service protocols.
Preferred Qualifications
- Previous experience specifically within private dining or a luxury hotel setting.
- Knowledge of wine pairings, spirits, and cigar service.
- Fluency in additional languages (e.g., French, Arabic).
- Certification in food safety and hygiene.
- A relevant diploma or certification in hospitality management.
Perks & Benefits
- Competitive base salary with significant earning potential from tips.
- Comprehensive health insurance package.
- Daily staff meals.
- Opportunities for professional development and career advancement within a luxury brand.
- A supportive and elegant work environment.
- Paid annual leave.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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