About the Company
Eko Hotels & Suites is a prestigious hospitality establishment renowned for its luxurious accommodations, world-class dining, and vibrant entertainment options. Situated in the heart of Lagos, we offer guests an unparalleled experience, including a lively beach club and exquisite poolside services. We are dedicated to delivering exceptional guest satisfaction and fostering a dynamic and supportive work environment for our team members.
Job Description
We are seeking an enthusiastic and customer-focused Pool Bar Waitress to join our energetic team at our exclusive beach club environment. As a Pool Bar Waitress, you will be the face of our poolside service, ensuring guests enjoy refreshing beverages and snacks while relaxing by the pool. This role requires a high level of professionalism, excellent interpersonal skills, and a proactive approach to guest satisfaction in a fast-paced, vibrant setting.
Key Responsibilities
- Greet guests warmly and present menus in a friendly and professional manner.
- Take accurate food and beverage orders from guests at the pool area and bar.
- Serve drinks, cocktails, and food items promptly and efficiently.
- Process payments accurately using our POS system and handle cash or card transactions.
- Maintain cleanliness and organization of the pool bar area, tables, and lounge chairs.
- Monitor guest needs and anticipate service requirements to ensure a seamless experience.
- Adhere to all health, safety, and hygiene standards.
- Collaborate with bar staff and kitchen team to ensure timely order fulfillment.
- Handle guest inquiries and resolve any service-related issues with a positive attitude.
- Contribute to a positive team environment and uphold the brand standards of Eko Hotels & Suites.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work effectively in a fast-paced environment.
- Basic mathematical skills for handling orders and payments.
- Ability to stand and walk for extended periods, and lift trays.
- High level of personal hygiene and grooming standards.
- Team player with a positive and energetic attitude.
Preferred Qualifications
- Previous experience as a waitress or in a similar hospitality role, preferably in a bar or restaurant setting.
- Knowledge of common cocktails, spirits, and non-alcoholic beverages.
- Ability to speak multiple languages (e.g., French, Yoruba) is a plus.
- Certification in food handling or hospitality service.
Perks & Benefits
- Competitive monthly salary.
- Opportunity for career growth and professional development within a leading hospitality brand.
- Complimentary staff meals during shifts.
- Access to employee wellness programs.
- Vibrant and supportive work environment.
- Staff discounts on hotel services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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