About the Company
Eko Hotels & Suites is a prestigious and iconic hospitality destination located in the heart of Victoria Island, Lagos. Renowned for its luxurious accommodations, world-class dining, and vibrant entertainment options, including a bustling beach club and multiple pool areas, we offer guests an unparalleled experience. Our commitment to excellence is reflected in every aspect of our service, and we pride ourselves on creating memorable moments for all who visit. Join our dynamic team and be part of an organization that values professionalism, passion, and exceptional guest service.
Job Description
We are seeking an enthusiastic and customer-focused Pool Bar Waitress to join our vibrant team at our exclusive beach club environment. As a Pool Bar Waitress, you will be crucial in ensuring our guests enjoy a seamless and delightful experience by the poolside. You will take orders, serve food and beverages, and maintain a clean and inviting atmosphere. This role requires a friendly demeanor, excellent communication skills, and the ability to thrive in a fast-paced, high-energy setting. If you have a passion for hospitality and love working in an upbeat environment, we encourage you to apply.
Key Responsibilities
- Greet guests warmly and present menus in a clear and appealing manner.
- Take food and beverage orders accurately and efficiently.
- Serve food and drinks to guests promptly and courteously by the pool and beach club area.
- Process payments and handle cash/card transactions responsibly.
- Maintain cleanliness and organization of the pool bar and surrounding areas.
- Anticipate guest needs and respond to inquiries or concerns with professionalism.
- Collaborate effectively with bar staff, kitchen, and other team members.
- Adhere to all health, safety, and hygiene standards.
- Promote specials and upsell items where appropriate to enhance the guest experience.
Required Skills
- Minimum of 1 year experience in a waiting or customer service role, preferably in a hotel, restaurant, or bar setting.
- Excellent verbal communication and interpersonal skills.
- Ability to work effectively in a fast-paced, high-volume environment.
- Strong attention to detail and ability to multitask.
- A friendly, outgoing, and professional personality.
- Basic mathematical skills for handling transactions.
- Ability to stand and walk for extended periods, and lift trays of food/drinks.
Preferred Qualifications
- Previous experience working in a poolside or beach club environment.
- Knowledge of various alcoholic and non-alcoholic beverages.
- Fluency in additional languages beyond English (e.g., French, Yoruba, Igbo).
Perks & Benefits
- Competitive salary and service charge.
- Opportunities for professional development and career growth within a leading hospitality group.
- Comprehensive health benefits package.
- Staff meals provided.
- Access to employee wellness programs.
- Vibrant and supportive work environment.
- Discounted rates on hotel stays and services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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