About the Company
Eko Hotels & Suites is a prestigious five-star hotel and conference center located in the heart of Lagos, Nigeria. Renowned for its exceptional hospitality, world-class amenities, and vibrant entertainment options, we are a leading destination for both business and leisure travelers. Our commitment to excellence extends to our diverse F&B outlets, including popular nightclubs, where we strive to provide unforgettable experiences for our guests.
Job Description
We are seeking enthusiastic and dynamic Night Shift Club Servers to join our team at our premier nightclub venue in Surulere. This is an exciting opportunity for individuals who thrive in a fast-paced, high-energy environment and are passionate about delivering outstanding customer service. As a Night Shift Club Server, you will be crucial in ensuring our guests have an exceptional and memorable night out. This role includes a daily service charge share, reflecting your direct contribution to guest satisfaction and the club’s success.
Key Responsibilities
- Greet guests warmly and present menus, offering informed recommendations on beverages and club offerings.
- Take accurate food and drink orders using our POS system and relay them efficiently to the bar/kitchen staff.
- Serve alcoholic and non-alcoholic beverages, snacks, and other menu items promptly and courteously.
- Monitor guest consumption and ensure responsible alcohol service in compliance with regulations.
- Process payments accurately, handle cash, and operate card machines.
- Maintain a clean, organized, and inviting service area and assist with general club cleanliness during and after shifts.
- Anticipate guest needs and respond promptly to requests, complaints, and inquiries.
- Collaborate effectively with bartenders, kitchen staff, and security personnel to ensure smooth operations.
- Adhere to all health, safety, and hygiene standards.
- Participate in daily briefings and contribute to a positive team environment.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a friendly and positive attitude.
- Ability to work efficiently in a high-volume, fast-paced club environment.
- Attention to detail and accuracy in order taking and payment processing.
- Ability to stand and walk for extended periods, and lift trays of drinks/food.
- Willingness to work late night shifts, weekends, and holidays.
- Basic numeracy skills for handling transactions.
Preferred Qualifications
- Previous experience in a hospitality or customer service role (club, bar, restaurant).
- Familiarity with POS systems.
- Knowledge of various alcoholic beverages and cocktail preparation.
Perks & Benefits
- Competitive base salary with daily service charge share.
- Opportunities for professional growth and career advancement within a leading hospitality group.
- Comprehensive training and development programs.
- Staff meals during shifts.
- Vibrant and supportive team environment.
- Employee discounts on hotel services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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