Luxury Lounge Hostess – Evening Shift, Accommodation Available

🏢 The Prestige Group📍 Yaba, Lagos State, Nigeria💼 Full-Time💻 On-site🏭 Hospitality💰 80000-150000 per month

About the Company

The Prestige Group is a premier hospitality enterprise renowned for creating exceptional experiences across its portfolio of luxury lounges, fine dining restaurants, and exclusive event spaces. Our establishment in Yaba, Lagos, is a beacon of sophistication and elegance, catering to a discerning clientele who appreciate impeccable service and a refined ambiance. We are committed to fostering a supportive and professional environment for our team, believing that our staff are the heart of our distinguished service.

Job Description

We are seeking a highly polished and dedicated Luxury Lounge Hostess to join our esteemed team for the evening shift. This crucial role is the first point of contact for our valued guests, setting the tone for their luxurious experience. The ideal candidate will embody grace, professionalism, and possess an innate ability to provide warm, personalized service. This is an exciting opportunity for individuals passionate about high-end hospitality, with the added benefit of accommodation provided.

Key Responsibilities

  • Warmly greet all guests upon arrival, manage waitlists, and escort them to their tables with elegance and efficiency.
  • Handle reservations expertly, confirming details and accommodating special requests to ensure a seamless experience.
  • Maintain a pristine and inviting entrance area, ensuring the lounge's first impression is always exceptional.
  • Anticipate guest needs and communicate effectively with servers and management to ensure prompt service.
  • Provide accurate information about the lounge's offerings, events, and facilities.
  • Assist with light administrative duties as required, including updating guest profiles and lounge records.
  • Uphold the highest standards of presentation and decorum, reflecting the luxury brand image.
  • Address guest inquiries and resolve minor concerns with professionalism and discretion.

Required Skills

  • Minimum of 1 year experience in a customer service or hospitality role, preferably in a premium setting.
  • Exceptional verbal communication and interpersonal skills.
  • Impeccable personal presentation and grooming.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • A proactive and positive attitude with a commitment to guest satisfaction.
  • Ability to work evening shifts, including weekends and public holidays.

Preferred Qualifications

  • Previous experience as a hostess or front-of-house staff in a luxury hotel, lounge, or restaurant.
  • Proficiency in reservation management software.
  • Ability to speak multiple languages is an advantage (e.g., Yoruba, Igbo, French).
  • A diploma or certificate in Hospitality Management or a related field.

Perks & Benefits

  • Competitive monthly salary with performance incentives.
  • Comfortable and secure accommodation provided.
  • Daily staff meals during working hours.
  • Opportunities for professional development and career advancement within The Prestige Group.
  • A dynamic and supportive work environment.
  • Access to exclusive staff discounts at our various venues.
  • Health and wellness support programs.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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