About the Company
Harmony Suites & Lounge is a premier hospitality establishment located in the bustling district of Ilupeju, Lagos. We are renowned for our sophisticated ambiance, exceptional customer service, and a diverse menu that caters to both local and international tastes. Our lounge is a vibrant hub where guests can relax, socialize, and enjoy memorable experiences. We are committed to fostering a supportive and professional environment for our team members.
Job Description
We are seeking a dedicated and charismatic Live-in Lounge Waitress to join our esteemed team at Harmony Suites & Lounge in Ilupeju. This unique opportunity includes comfortable, private on-site accommodation as part of the package, ensuring convenience and security for the successful candidate. As a Lounge Waitress, you will be the cornerstone of our guest experience, responsible for providing outstanding service, ensuring a pleasant and memorable visit for every patron. Your role will encompass taking orders, serving food and beverages with grace, and meticulously maintaining the elegance and inviting atmosphere of our lounge. We are searching for an individual with a genuine passion for hospitality, excellent interpersonal and communication skills, and an unwavering commitment to delivering the highest standards of service in a dynamic environment.
Key Responsibilities
- Warmly greet and welcome all guests to the lounge, seating them comfortably and presenting menus.
- Skillfully answer questions about menu items, specials, and make informed recommendations for food and beverages.
- Accurately take food and drink orders, transmitting them clearly to the kitchen and bar staff.
- Serve food and beverages promptly and efficiently, ensuring presentation standards are met.
- Proactively monitor guest satisfaction, addressing any inquiries or concerns with politeness and professionalism.
- Process payments accurately using the point-of-sale (POS) system and handle cash responsibly.
- Maintain the cleanliness, tidiness, and sophisticated ambiance of the lounge area, including tables, chairs, and service stations.
- Restock all necessary supplies, including glassware, cutlery, and condiments, as needed.
- Adhere strictly to all health, safety, and hygiene regulations and company policies.
- Collaborate effectively with other team members to ensure seamless service delivery and operational efficiency.
Required Skills
- Demonstrable customer service excellence and guest interaction skills
- Strong verbal communication and listening abilities
- Ability to thrive in a fast-paced, high-pressure environment
- Basic mathematical aptitude for order taking and payment processing
- Exceptional attention to detail and organizational skills
- Professional appearance and a consistently positive demeanor
- Physical stamina to stand and walk for extended periods during shifts
Preferred Qualifications
- At least 6 months of experience in a similar waitress or lounge attendant role
- Familiarity with point-of-sale (POS) systems
- Basic knowledge of cocktail preparation or wine service
- Secondary School Certificate (SSCE) or equivalent
- Ability to communicate in additional local languages
Perks & Benefits
- Comfortable and secure private on-site accommodation provided
- Competitive monthly salary with potential for performance bonuses
- Generous opportunities for tips and gratuities
- Complimentary staff meals provided during working shifts
- Opportunities for continuous professional development and career growth
- A supportive, respectful, and friendly work environment
- Access to laundry facilities for personal use
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://couriersers.org.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.
