About the Company
Eko Hotels & Suites is a prestigious hospitality brand renowned for providing world-class accommodation, dining, and event services across Lagos. Our Surulere Lounge offers an intimate and sophisticated experience for guests, serving a wide range of beverages and light bites in a welcoming atmosphere. We are committed to excellence in service and creating memorable experiences for every patron, fostering a supportive and professional environment for our team members.
Job Description
We are seeking a dedicated and enthusiastic Live-in Lounge Waitress to join our team at the Eko Hotels & Suites Surulere Lounge. This unique opportunity includes on-site accommodation, ensuring comfort and convenience for our staff. The ideal candidate will be responsible for providing exceptional service to our guests, ensuring their comfort and satisfaction. You will be an integral part of creating a sophisticated and welcoming ambiance, handling orders efficiently, and maintaining the cleanliness and organization of the lounge area. Full training will be provided to ensure you meet our high standards of service.
Key Responsibilities
- Greet guests warmly and present menus in a friendly and professional manner.
- Take food and beverage orders accurately and relay them to the kitchen/bar.
- Serve food and beverages promptly and courteously.
- Anticipate guest needs and respond to requests proactively.
- Handle guest inquiries and resolve any issues with professionalism.
- Maintain cleanliness and organization of the lounge, including tables, chairs, and serving areas.
- Process payments accurately and efficiently.
- Adhere to all health, safety, and hygiene standards.
- Collaborate with team members to ensure smooth lounge operations.
- Assist with inventory and restocking of supplies as needed.
Required Skills
- Excellent communication and interpersonal skills.
- Positive attitude and a strong work ethic.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic numeracy for handling payments.
Preferred Qualifications
- Previous experience in a hospitality or customer service role (even if informal).
- Familiarity with point-of-sale (POS) systems.
- Knowledge of various alcoholic and non-alcoholic beverages.
Perks & Benefits
- On-site accommodation (private room provided).
- Competitive monthly salary.
- Meals provided during shifts.
- Comprehensive on-the-job training.
- Opportunity for career growth within a leading hospitality group.
- Supportive and professional work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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