About the Company
The Orchid Grand Hotel & Suites is a premier hospitality destination in the heart of Ogba, Lagos, renowned for its exceptional service, exquisite dining, and luxurious accommodations. We pride ourselves on creating memorable experiences for our guests through our dedicated and passionate team. Join us and become a part of a dynamic and welcoming work environment where your contributions are valued.
Job Description
We are seeking enthusiastic and customer-focused Waiters to join our vibrant team at The Orchid Grand Hotel & Suites. In this role, you will be crucial in ensuring our guests enjoy an outstanding dining experience. You will be responsible for taking orders, serving food and beverages, and maintaining a high standard of service in our restaurants and banquet halls. If you have a passion for hospitality and a desire to deliver excellent service, we encourage you to apply. Full training will be provided to ensure you are well-equipped to excel in this role.
Key Responsibilities
- Greet guests warmly and assist them with seating arrangements.
- Present menus, answer questions about menu items, and make recommendations.
- Accurately take food and beverage orders and relay them to the kitchen or bar staff.
- Serve food and beverages efficiently and gracefully to guests.
- Monitor guest satisfaction and respond promptly and courteously to any requests or concerns.
- Clear tables, prepare them for the next guests, and maintain cleanliness in dining areas.
- Handle payments and process transactions accurately.
- Collaborate with kitchen and other service staff to ensure smooth operations.
- Adhere to all food safety and hygiene standards.
Required Skills
- Excellent communication and interpersonal skills.
- A positive attitude and a customer-centric approach.
- Ability to work effectively in a fast-paced environment.
- Strong teamwork and collaboration skills.
- Attention to detail and a commitment to high service standards.
- Basic numeracy for handling orders and payments.
Preferred Qualifications
- Previous experience in a restaurant or hotel setting (even short-term).
- Ability to learn quickly and adapt to new procedures.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Perks & Benefits
- Competitive monthly salary.
- Free staff feeding during shifts.
- Opportunities for career growth and professional development.
- A supportive and friendly work environment.
- Employee discounts on hotel services (subject to policy).
- Health and wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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