Hotel Waiter/Waitress – Shift Rotation

🏢 Eko Hotels & Suites📍 Oshodi, Lagos, Nigeria💼 Full-Time💻 On-site🏭 Hospitality💰 100000-150000 per month

About the Company

Eko Hotels & Suites is a landmark luxury hotel renowned for its exquisite services, world-class amenities, and commitment to guest satisfaction. Located in the heart of Lagos, we pride ourselves on creating memorable experiences for our guests through exceptional hospitality. Join our vibrant team and be a part of a legacy of excellence.

Job Description

We are seeking dedicated and enthusiastic Waiter/Waitress professionals to join our dynamic Food & Beverage team at our Oshodi location. As a Waiter/Waitress, you will play a crucial role in ensuring an outstanding dining experience for our guests. This role involves shift rotation, requiring flexibility and a commitment to maintaining high service standards during various operational hours. You will be responsible for taking orders, serving food and beverages, and interacting with guests in a friendly and professional manner.

Key Responsibilities

  • Greet guests warmly and assist them in seating arrangements.
  • Present menus, answer questions about menu items, and make recommendations.
  • Take food and beverage orders accurately and relay them to the kitchen/bar staff.
  • Serve food and beverages promptly and courteously.
  • Clear tables, clean dining areas, and prepare tables for new guests.
  • Handle guest inquiries and resolve any issues or complaints promptly and professionally.
  • Process payments and maintain accurate cash handling procedures.
  • Adhere to all food safety and hygiene regulations.
  • Collaborate with kitchen staff and other team members to ensure smooth service flow.
  • Assist with setting up and breaking down for special events or banquets as required.

Required Skills

  • Excellent customer service and interpersonal skills.
  • Strong communication skills, both verbal and active listening.
  • Ability to work effectively in a fast-paced environment.
  • Attention to detail and a commitment to cleanliness.
  • Team-oriented with a positive and professional attitude.
  • Ability to stand for extended periods and lift moderate weights.

Preferred Qualifications

  • Minimum of 1 year experience as a Waiter/Waitress in a hotel or upscale restaurant setting.
  • High school diploma or equivalent; a certificate in hospitality or food service is a plus.
  • Familiarity with POS (Point of Sale) systems.
  • Knowledge of various food and beverage types and serving etiquette.

Perks & Benefits

  • Competitive salary and service charge opportunities.
  • Complimentary staff meals during shifts.
  • Provided uniform and laundry service.
  • Health and wellness benefits.
  • Opportunities for career growth and professional development.
  • A supportive and dynamic work environment.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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