About the Company
Woolworths Group is a leading retail company with a strong presence across Australia and New Zealand. We are committed to providing fresh, quality products and exceptional service to our customers. Our team members are at the heart of our success, and we offer robust career development opportunities in a dynamic and supportive environment.
Job Description
As a General Manager (Assistant) – Professional, you will play a pivotal role in supporting the overall operations and strategic direction of our Tweed Heads store. You will work closely with the General Manager to drive sales performance, enhance customer satisfaction, and foster a positive and productive work environment. This role is ideal for an experienced professional looking to advance their leadership career within a large retail organization.
Key Responsibilities
- Assist the General Manager in overseeing all aspects of daily store operations, including sales, inventory, and staff management.
- Develop and implement strategies to achieve sales targets and operational efficiency.
- Lead, mentor, and motivate a diverse team, fostering a culture of high performance and continuous improvement.
- Ensure excellent customer service standards are consistently met and exceeded.
- Manage store resources effectively, including budgeting, scheduling, and stock control.
- Monitor market trends and competitor activities to identify opportunities for growth.
- Ensure compliance with all company policies, procedures, and relevant regulations.
- Handle customer feedback and resolve issues professionally and efficiently.
- Contribute to the development and execution of local marketing initiatives.
Required Skills
- Proven experience in a leadership or supervisory role within a retail or service environment.
- Strong understanding of retail operations, sales strategies, and customer service principles.
- Excellent communication, interpersonal, and team-building skills.
- Demonstrated ability to manage budgets, analyze data, and drive performance.
- Proficiency in Microsoft Office Suite and retail management software.
- Ability to work flexible hours, including weekends and public holidays.
Preferred Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Prior experience as an Assistant Manager or Department Manager in a large retail setting.
- First Aid and responsible service certifications (where applicable).
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive training and professional development programs.
- Opportunities for career advancement within a national retail group.
- Generous employee discounts across Woolworths Group brands.
- Supportive and inclusive work environment.
- Access to health and well-being programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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