About the Company
Golden Tulip Festac Lagos is a prestigious 4-star hotel offering world-class accommodation, dining, and event facilities. Located in the vibrant Festac Town, we are committed to providing exceptional guest experiences through our dedicated and professional team. We pride ourselves on our luxurious ambiance, exquisite culinary offerings, and unwavering commitment to service excellence.
Job Description
We are seeking a highly motivated and experienced Waiter to join our dynamic food and beverage team at Golden Tulip Festac Lagos. As an Experienced Waiter, you will be instrumental in delivering outstanding dining experiences to our guests, ensuring meticulous service, accuracy, and efficiency. This role requires a professional with a passion for hospitality, excellent communication skills, and a proven track record in a fast-paced restaurant or hotel environment. You will be responsible for taking orders, serving food and beverages, anticipating guest needs, and maintaining a clean and inviting dining area. We offer a competitive salary and the opportunity to grow within a renowned international hotel brand.
Key Responsibilities
- Greet and seat guests in a friendly and professional manner.
- Present menus, answer questions, and make recommendations regarding food and beverage items.
- Take accurate food and beverage orders using the Point-of-Sale (POS) system.
- Serve food and beverages efficiently and gracefully.
- Anticipate and respond to guests' needs and requests promptly and courteously.
- Ensure tables are clean, properly set, and maintained throughout service.
- Handle cash and credit card transactions accurately and securely.
- Collaborate effectively with kitchen and bar staff to ensure smooth and timely service.
- Adhere to all health, safety, and hygiene standards and regulations.
- Assist with setting up and breaking down dining areas for various events and functions.
Required Skills
- Minimum of 2 years of proven experience as a Waiter/Waitress in a reputable restaurant or hotel.
- Excellent customer service and interpersonal communication skills.
- Proficiency in taking orders and operating Point-of-Sale (POS) systems.
- Strong knowledge of food and beverage menus, including wine pairings and cocktails.
- Ability to work efficiently and calmly under pressure in a fast-paced environment.
- Impeccable grooming and professional presentation.
- Fluency in English (additional languages, especially local dialects, are a plus).
- Physical ability to stand and walk for extended periods and lift moderate weights.
Preferred Qualifications
- Hospitality certification or diploma from a recognized institution.
- Previous experience with luxury hotel dining service or fine dining establishments.
- Knowledge of local Nigerian cuisine and international dishes.
- Basic understanding of inventory management for dining supplies.
Perks & Benefits
- Competitive base salary with attractive service charge opportunities.
- Comprehensive health insurance coverage.
- Opportunities for professional development and clear career advancement paths within an international brand.
- Complimentary staff meals provided during shifts.
- Exclusive employee discounts on hotel services and amenities.
- A supportive, diverse, and collaborative work environment focused on teamwork and excellence.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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