About the Company
The Place Restaurant & Bar is a leading name in the Nigerian hospitality industry, known for its vibrant ambiance, delectable cuisine, and exceptional customer service. With multiple branches across Lagos, including a prominent location in Festac Town, we are committed to providing a memorable dining experience for all our guests. We foster a dynamic and supportive work environment where dedication is recognized and career growth is encouraged.
Job Description
We are seeking a highly motivated and experienced Waiter to join our bustling team in Festac Town. The ideal candidate will have a proven track record in a fast-paced restaurant setting, demonstrating excellent customer service skills, attention to detail, and a passion for hospitality. You will be instrumental in creating a positive dining experience for our guests, from welcoming them to ensuring their needs are met throughout their visit. This role requires a professional demeanor, strong communication abilities, and the capacity to work efficiently both independently and as part of a team.
Key Responsibilities
- Greet and welcome guests warmly upon their arrival, guiding them to their tables.
- Present menus, answer questions about menu items, and make recommendations.
- Accurately take food and beverage orders using our POS system.
- Serve food and beverages promptly and professionally.
- Monitor dining areas to ensure cleanliness and proper table settings.
- Anticipate guest needs and respond proactively to ensure satisfaction.
- Handle guest inquiries and complaints with professionalism and efficiency.
- Process payments accurately and efficiently, including cash and card transactions.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Assist with opening and closing duties, including cleaning and restocking.
- Adhere to all food safety and hygiene regulations.
Required Skills
- Minimum of 2 years of experience as a Waiter/Waitress in a reputable restaurant.
- Excellent customer service and interpersonal skills.
- Strong communication and active listening abilities.
- Ability to work efficiently in a fast-paced and high-pressure environment.
- Proficiency in using Point of Sale (POS) systems.
- Basic knowledge of food and beverage preparation and service standards.
- Ability to stand and walk for extended periods and lift up to 25 lbs.
- Impeccable personal hygiene and professional appearance.
Preferred Qualifications
- OND/HND or equivalent in Hospitality Management or a related field.
- Experience in a casual dining or fine dining establishment.
- Knowledge of local Nigerian cuisine and international dishes.
- Ability to speak multiple languages (e.g., Yoruba, Igbo, Hausa) is a plus.
Perks & Benefits
- Competitive base pay with opportunities for tips.
- Comprehensive health insurance package.
- Paid time off and holidays.
- Complimentary staff meals during shifts.
- Ongoing training and development opportunities.
- Clear pathways for career advancement within the company.
- A supportive and friendly team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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