About the Company
Sheraton Lagos Hotel is a beacon of luxury and hospitality in the heart of Ikeja, Lagos. As part of Marriott International, we are committed to delivering exceptional guest experiences and fostering a vibrant, supportive environment for our associates. Our hotel is a prime destination for business and leisure travelers, offering world-class dining, event spaces, and unparalleled service. Join our team and become a part of a globally recognized brand dedicated to excellence.
Job Description
Are you a friendly, enthusiastic individual looking to start your career in the exciting world of hospitality and events? Sheraton Lagos Hotel is seeking a passionate Event Hostess to join our dynamic team. This is a fantastic entry-level opportunity for individuals with no prior experience! We believe in nurturing talent, which is why we offer comprehensive paid training to equip you with all the skills you need to excel. You will be the welcoming face of our prestigious events, ensuring every guest feels valued and has an unforgettable experience.
Key Responsibilities
- Warmly greet guests upon arrival at various events, directing them to appropriate areas.
- Provide accurate and helpful information regarding event schedules, facilities, and services.
- Assist with guest registration, check-in processes, and general inquiries.
- Maintain a professional and friendly demeanor, representing the hotel's high standards of service.
- Collaborate effectively with event organizers, catering staff, and other hotel departments.
- Anticipate guest needs and proactively offer assistance to ensure a seamless event experience.
- Assist in resolving minor guest issues or direct them to appropriate management.
- Ensure event areas are tidy and presentable throughout the event duration.
Required Skills
- Excellent verbal communication skills.
- Strong interpersonal skills with a welcoming and approachable personality.
- Ability to maintain composure and professionalism in a fast-paced environment.
- A positive attitude and a genuine desire to provide outstanding customer service.
- Eagerness to learn and adapt to new responsibilities.
- Reliable and punctual.
Preferred Qualifications
- Fluency in additional local languages (e.g., Yoruba, Igbo, Hausa) is a plus.
- Previous experience in any customer-facing role (e.g., retail, volunteer work) is beneficial but not required.
- A keen interest in the hospitality and events industry.
Perks & Benefits
- Comprehensive Paid Training Program
- Competitive Salary and Benefits Package
- Opportunities for Career Growth within Marriott International
- Staff Meals during shifts
- Professional Uniform provided
- Access to Employee Wellness Programs
- Dynamic and Supportive Work Environment
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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