About the Company
The Grand Oasis Restaurant & Lounge is a premier dining destination in Ogba, Lagos, renowned for its exquisite culinary experiences and unparalleled guest service. We pride ourselves on creating memorable moments for our patrons through our elegant ambiance, diverse menu, and a team dedicated to excellence. We believe in nurturing talent and providing a supportive environment for career growth within the hospitality sector.
Job Description
Are you eager to begin a career in hospitality? The Grand Oasis Restaurant & Lounge is actively seeking enthusiastic and friendly individuals for an Entry Level Hostess position. This role is perfect for those with an OND or SSCE qualification who possess a natural flair for customer service and a desire to learn. We offer comprehensive training for individuals with no prior experience, focusing on developing your skills to confidently manage guest arrivals, reservations, and overall front-of-house operations. You will be the first point of contact for our guests, playing a vital role in setting a positive tone for their dining experience. Your positive attitude, eagerness to contribute, and commitment to guest satisfaction are paramount.
Key Responsibilities
- Warmly greet and welcome all guests upon their arrival at the restaurant.
- Efficiently manage the waiting list, accurately quoting wait times, and seating guests in a timely manner.
- Escort guests to their tables and present them with menus.
- Answer incoming phone calls professionally and assist with reservation inquiries or direct calls appropriately.
- Maintain a clean, organized, and inviting reception area and entrance.
- Assist the serving staff and management team with various tasks to ensure smooth dining operations.
- Handle initial guest concerns or inquiries, escalating to management when necessary.
- Monitor table availability and assist with table turnover to optimize seating capacity.
Required Skills
- OND or SSCE qualification
- Excellent verbal communication and interpersonal skills
- A friendly, welcoming, and positive demeanor
- Strong customer service orientation
- Ability to work effectively in a fast-paced environment
- A professional appearance and punctual work ethic
- Eagerness and ability to learn new tasks and procedures quickly
Preferred Qualifications
- Prior experience in any customer-facing role (e.g., retail, sales, informal customer service)
- Basic computer literacy for reservation management (training will be provided)
- Proficiency in local Nigerian languages (e.g., Yoruba) is an advantage
Perks & Benefits
- Comprehensive on-the-job training and mentorship
- Clear pathways for career advancement within our hospitality group
- Complimentary staff meals during shifts
- Access to basic health and wellness support programs
- Opportunity to work in a dynamic and supportive team environment
- Be part of a well-regarded and reputable establishment
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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