Dispatch Assistant – Fast-Paced, Immediate Opening

About the Company

Linfox is a leading logistics and supply chain solutions provider across Asia Pacific. With a legacy spanning over 60 years, Linfox operates one of the largest and most diverse logistics networks, committed to safety, efficiency, and customer satisfaction. We empower our people to deliver excellence and drive innovation in moving goods across industries from retail to resources. Join a team where your contribution makes a real difference in keeping Australia moving.

Job Description

Are you a highly organised individual with excellent communication skills looking to kickstart your career in logistics? Linfox is seeking a dynamic and proactive Dispatch Assistant to join our fast-paced Footscray operations team. This is an immediate opening for someone who thrives in a busy environment, can adapt quickly, and is eager to support the seamless flow of goods. You will be instrumental in coordinating dispatch activities, ensuring timely and accurate delivery information, and providing critical administrative support to our drivers and operations managers. If you’re ready for a challenging yet rewarding role with immediate impact, we want to hear from you!

Key Responsibilities

• Coordinate daily dispatch schedules and routes for drivers, optimising for efficiency and timeliness.
• Communicate effectively and professionally with drivers, customers, and internal departments regarding delivery updates, delays, and issues.
• Process and manage delivery documentation accurately, including manifests, invoices, and proofs of delivery.
• Utilise dispatch software and tracking systems to monitor fleet movements, identify potential problems, and resolve discrepancies promptly.
• Assist with customer service inquiries related to deliveries, scheduling, and general transport questions.
• Maintain accurate and organised records of all dispatch activities, incidents, and driver logs.
• Ensure compliance with all relevant safety regulations, company policies, and transport legislation.
• Provide general administrative support to the dispatch team and operations managers as required, including data entry and report generation.

Required Skills

• Strong organisational and time management skills, with the ability to prioritise tasks effectively.
• Excellent verbal and written communication abilities, capable of clear and concise interaction.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily tasks.
• Ability to work efficiently and maintain composure in a fast-paced, high-pressure, and dynamic environment.
• High attention to detail and accuracy in data entry and documentation.
• Demonstrated problem-solving aptitude and ability to make quick, informed decisions.
• Ability to work effectively both independently and collaboratively as part of a team.

Preferred Qualifications

• Previous experience (e.g., 6+ months) in an administrative, coordination, or customer service role, preferably within logistics or transport.
• Familiarity with dispatch or transport management software (TMS).
• Knowledge of local geographical areas and major routes within Melbourne and surrounding regions.

Perks & Benefits

• Competitive hourly wage with potential for overtime.
• Opportunity for career growth and development within a leading national logistics company.
• Comprehensive on-the-job training and ongoing support.
• Access to employee assistance programs and health & wellness initiatives.
• Modern, safe, and supportive working environment.
• A vibrant, team-oriented culture that values collaboration and performance.

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