About the Company
Sweet Tooth Delights is a vibrant and beloved dessert shop known for its delicious ice cream, pastries, and friendly service. We are committed to creating a joyful experience for every customer and a supportive environment for our team members. Join us and be a part of a sweet success story in the heart of Ilupeju!
Job Description
We are seeking enthusiastic and customer-focused individuals to join our team as a Dessert & Ice Cream Counter Server. This is an excellent entry-level opportunity for someone with a passion for service and a love for sweet treats. No prior experience is required as we provide comprehensive training to ensure you excel in your role. You will be responsible for creating memorable experiences for our customers by serving our wide range of desserts and ice creams with a smile and efficiency.
Key Responsibilities
- Greet customers warmly and assist them with menu selections, providing recommendations as needed.
- Prepare and serve various dessert items, including ice cream scoops, sundaes, milkshakes, and pastries, accurately and efficiently.
- Operate the point-of-sale (POS) system, handle cash and card transactions, and maintain accurate cash drawer.
- Maintain a clean and organized counter area, dining space, and back-of-house according to health and safety standards.
- Monitor and replenish stock of ingredients and supplies at the counter.
- Resolve customer inquiries and complaints professionally and courteously.
- Adhere to all food safety and hygiene regulations.
Required Skills
- Strong customer service aptitude and a friendly demeanor.
- Ability to work effectively in a fast-paced retail food environment.
- Basic mathematical skills for handling transactions.
- Reliability and punctuality are essential.
- Ability to stand for extended periods and lift up to 10 kg.
- Willingness to learn and adapt to new procedures.
Preferred Qualifications
- High School Leaving Certificate or equivalent.
- Previous experience in a customer-facing role, even if not in food service.
- Possession of a Food Handler's permit or willingness to obtain one upon employment.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive on-the-job training provided.
- Employee discounts on all our delicious products.
- Opportunities for career growth and advancement within the company.
- A fun, friendly, and supportive work environment.
- Flexible scheduling options (to be discussed).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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