About the Company
Cold Stone Creamery is a global ice cream parlor chain offering premium, made-to-order ice cream creations. We are known for our unique ‘mix-in’ process where customers choose their favorite ice cream and mix-ins, which are then folded together on a frozen granite stone. Our commitment is to deliver the Ultimate Ice Cream Experience® to every customer, every day. Join our vibrant team and be a part of bringing joy to our community!
Job Description
We are seeking enthusiastic and customer-focused individuals to join our team as a Dessert & Ice Cream Counter Server. In this role, you will be the face of Cold Stone Creamery, responsible for creating delicious ice cream creations, serving customers with a friendly smile, and maintaining a clean and inviting store environment. This is an excellent opportunity for individuals passionate about customer service and looking to start their career in the food service industry. Full training will be provided.
Key Responsibilities
- Greet customers warmly and assist them in selecting ice cream flavors and mix-ins.
- Prepare custom ice cream creations on a frozen granite stone according to customer specifications and Cold Stone Creamery standards.
- Operate the cash register, handle cash and card payments accurately, and provide correct change.
- Maintain a clean and organized work area, including equipment, counters, and dining spaces.
- Ensure compliance with all food safety and hygiene regulations.
- Replenish ingredients and supplies as needed.
- Assist with opening and closing procedures of the store.
- Uphold Cold Stone Creamery's high standards of product quality and customer service.
Required Skills
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and ability to follow recipes and procedures.
- Basic math skills for handling transactions.
- Ability to stand for extended periods and lift up to 25 lbs.
- Positive attitude and a team player.
Preferred Qualifications
- Prior experience in a customer service or food service role (preferred but not required).
- High school diploma or equivalent.
Perks & Benefits
- Competitive hourly wage and tips.
- Opportunities for career growth and advancement.
- Comprehensive training program.
- Employee discounts on delicious ice cream.
- Fun and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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